Sometimes it's the only way. I keep a couple of boxes ready to go and just swap them out before the user get's their knickers in a twist.
Good luck Paul. -----Original Message----- From: Elmer St�wer [mailto:[EMAIL PROTECTED]] Sent: 06 March 2002 14:54 To: Exchange Discussions Subject: RE: Problem with Outlook after repairing windows That is what we are doing right now. Thank you anyway. regards Elmer > -----Original Message----- > From: Paul Bouzan [mailto:[EMAIL PROTECTED]] > Sent: Tuesday, March 05, 2002 8:44 PM > To: Exchange Discussions > Subject: RE: Problem with Outlook after repairing windows > > > Yeah, RPC does lie occasionally... > > I think you are going to have to bite the bullet and > reinstall from scratch. > This looks like something has set itself in stone and not budging for > no-one. Can't you fig up another box and swap it out to minimise the > downtime/user's temper? > > PBB > ~ndi > > > -----Original Message----- > From: Elmer St�wer [mailto:[EMAIL PROTECTED]] > Sent: 05 March 2002 15:43 > To: Exchange Discussions > Subject: RE: Problem with Outlook after repairing windows > > > I do not think, that rpc is the problem. According to rpingc > I have rcp > problems on all machines:( But Files and settings are the > same, also on the > machine which has the connecting problems. > > Any more Ideas? It is hard to tell the user that we have to completely > reinstall his machine because Outlook is not working anymore. > > regards > > Elmer > > > -----Original Message----- > > From: Elmer St�wer > > Sent: Tuesday, March 05, 2002 3:52 PM > > To: Exchange Discussions > > Subject: RE: Problem with Outlook after repairing windows > > > > > > Ah, yes... deleting the profile was the one of the first > things I did. > > > > Firing up Oulook, it complains that no service is configured > > and asks me to do it in the 'system settings', 'mail'... > > so I open > > system settings --> > > mail --> > > add --> > > Exchange Server > > > > then I enter the server name > > the user name > > press 'test name' (translated from german). > > Error 1: Information Store not available > > press 'ok' > > Error 2: Exchange Adress Book is not able to connect to the > > server. (something similar in german...) > > > > :( > > > > Maybe an RPC-Problem. I am just checking, but so far with no result. > > > > > > Maybe I will check ghost, but what impact has a drive imaging > > application on Outlook/Exchange? > > > > regards > > > > Elmer > > > > > > > -----Original Message----- > > > From: Paul Bouzan [mailto:[EMAIL PROTECTED]] > > > Sent: Tuesday, March 05, 2002 3:00 PM > > > To: Exchange Discussions > > > Subject: RE: Problem with Outlook after repairing windows > > > > > > > > > make sure the user is not logged in anywhere first. Go > into Control > > > Panel/Mail and delete the Exchange Server Component. Fire up > > > Outlook, it > > > should ask you which type of service you want to run, select > > > Exchange server > > > and fill out dem boxes! > > > > > > Ghost is a drive imaging application - very very handy! > > > > > > PBB. > > > ~ndi > > > > > > > > > -----Original Message----- > > > From: Elmer St�wer [mailto:[EMAIL PROTECTED]] > > > Sent: 05 March 2002 13:49 > > > To: Exchange Discussions > > > Subject: RE: Problem with Outlook after repairing windows > > > > > > > > > How can I delete an outlook profile? (the user is able to > > > start outlook on > > > different machines...) > > > > > > Yes, we reinstalled Outlook! > > > > > > what is ghost? > > > > > > Everything else is fine so far. The user has a lot of > > > applications and is > > > using it frequently. > > > > > > Thank you so far. > > > > > > Regards > > > > > > Elmer > > > > > > > -----Original Message----- > > > > From: Martin Blackstone [mailto:[EMAIL PROTECTED]] > > > > Sent: Tuesday, March 05, 2002 2:36 PM > > > > To: Exchange Discussions > > > > Subject: RE: Problem with Outlook after repairing windows > > > > > > > > > > > > Friggin Lyris... > > > > > > > > Delete and Recreate the OL profile? > > > > Uninstall and Reinstall OL? > > > > Ghost? > > > > > > > > Honestly, I wouldn't use the rebuild except to get Win running > > > > so I could pull data off. I have a feeling this is probably just > > > > the first of more > > > > issues the user will see. > > > > > > > > -----Original Message----- > > > > From: Elmer St�wer [mailto:[EMAIL PROTECTED]] > > > > Sent: Tuesday, March 05, 2002 2:38 AM > > > > To: Exchange Discussions > > > > Subject: Problem with Outlook after repairing windows > > > > > > > > > > > > Hi list, > > > > > > > > Situation: > > > > - w2k server, w2k clients, e2k, outlook2k > > > > - small network, single exchange server, about 20 users. > > > > > > > > User reinstalled win2k in repair mode and applied sp2. > > > > > > > > Problem: > > > > After that he can not start Outlook anymore. > > > > Immediate (_very_ quick) Outlook Error message: 'could not > > > connect to > > > > information store'. > > > > > > > > More info: > > > > Outlook works with that user on different computer. User can > > > > connect via OWA. User reinstalled Office and Outlook (SP1). Same > > problem for two > > > > different users on two different machines. Everything else > > > works fine. > > > > Network is accessible. > > > > > > > > Question: > > > > Anyone had this issue before? > > > > What is the cause? > > > > how can I fix it? > > > > > > > > Thank you for any help. > > > > > > > > regards > > > > > > > > elm > > > > > > > > -- > > > > Elmer St�wer > > > > CyberConsult - Beratungsgesellschaft f�r Neue Medien mbH > > > > Tel: (030) 39 99 05 -42, Fax: (030) 39 99 05 -67 > > > > mailto:[EMAIL PROTECTED] > > > > > > > > > _________________________________________________________________ > > > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > > Archives: http://www.swynk.com/sitesearch/search.asp > > > To unsubscribe: mailto:[EMAIL PROTECTED] > > > Exchange List admin: [EMAIL PROTECTED] > > > > > > _________________________________________________________________ > > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > > Archives: http://www.swynk.com/sitesearch/search.asp > > > To unsubscribe: mailto:[EMAIL PROTECTED] > > > Exchange List admin: [EMAIL PROTECTED] > > > > > > > _________________________________________________________________ > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > Archives: http://www.swynk.com/sitesearch/search.asp > > To unsubscribe: mailto:[EMAIL PROTECTED] > > Exchange List admin: [EMAIL PROTECTED] > > > > _________________________________________________________________ > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > Archives: http://www.swynk.com/sitesearch/search.asp > > To unsubscribe: mailto:[EMAIL PROTECTED] > > Exchange List admin: [EMAIL PROTECTED] > > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]

