Sometimes it's the only way.  I keep a couple of boxes ready to go and just
swap them out before the user get's their knickers in a twist.

Good luck

Paul.


-----Original Message-----
From: Elmer St�wer [mailto:[EMAIL PROTECTED]] 
Sent: 06 March 2002 14:54
To: Exchange Discussions
Subject: RE: Problem with Outlook after repairing windows


That is what we are doing right now. Thank you anyway.

regards

Elmer

> -----Original Message-----
> From: Paul Bouzan [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, March 05, 2002 8:44 PM
> To: Exchange Discussions
> Subject: RE: Problem with Outlook after repairing windows
> 
> 
> Yeah, RPC does lie occasionally...
> 
> I think you are going to have to bite the bullet and
> reinstall from scratch.
> This looks like something has set itself in stone and not budging for
> no-one.  Can't you fig up another box and swap it out to minimise the
> downtime/user's temper?
> 
> PBB
> ~ndi
> 
> 
> -----Original Message-----
> From: Elmer St�wer [mailto:[EMAIL PROTECTED]]
> Sent: 05 March 2002 15:43
> To: Exchange Discussions
> Subject: RE: Problem with Outlook after repairing windows
> 
> 
> I do not think, that rpc is the problem. According to rpingc
> I have rcp
> problems on all machines:( But Files and settings are the 
> same, also on the
> machine which has the connecting problems.
> 
> Any more Ideas? It is hard to tell the user that we have to completely 
> reinstall his machine because Outlook is not working anymore.
> 
> regards
> 
> Elmer
> 
> > -----Original Message-----
> > From: Elmer St�wer
> > Sent: Tuesday, March 05, 2002 3:52 PM
> > To: Exchange Discussions
> > Subject: RE: Problem with Outlook after repairing windows
> > 
> > 
> > Ah, yes... deleting the profile was the one of the first
> things I did.
> > 
> > Firing up Oulook, it complains that no service is configured
> > and asks me to do it in the 'system settings', 'mail'...
> > so I open
> > system settings -->
> > mail -->
> > add -->
> > Exchange Server
> > 
> > then I enter the server name
> > the user name
> > press 'test name' (translated from german).
> > Error 1: Information Store not available
> > press 'ok'
> > Error 2: Exchange Adress Book is not able to connect to the
> > server. (something similar in german...)
> > 
> > :(
> > 
> > Maybe an RPC-Problem. I am just checking, but so far with no result.
> > 
> > 
> > Maybe I will check ghost, but what impact has a drive imaging
> > application on Outlook/Exchange?
> > 
> > regards
> > 
> > Elmer
> > 
> > 
> > > -----Original Message-----
> > > From: Paul Bouzan [mailto:[EMAIL PROTECTED]]
> > > Sent: Tuesday, March 05, 2002 3:00 PM
> > > To: Exchange Discussions
> > > Subject: RE: Problem with Outlook after repairing windows
> > > 
> > > 
> > > make sure the user is not logged in anywhere first.  Go
> into Control
> > > Panel/Mail and delete the Exchange Server Component.  Fire up
> > > Outlook, it
> > > should ask you which type of service you want to run, select 
> > > Exchange server
> > > and fill out dem boxes!
> > > 
> > > Ghost is a drive imaging application - very very handy!
> > > 
> > > PBB.
> > > ~ndi
> > > 
> > > 
> > > -----Original Message-----
> > > From: Elmer St�wer [mailto:[EMAIL PROTECTED]]
> > > Sent: 05 March 2002 13:49
> > > To: Exchange Discussions
> > > Subject: RE: Problem with Outlook after repairing windows
> > > 
> > > 
> > > How can I delete an outlook profile? (the user is able to
> > > start outlook on
> > > different machines...)
> > > 
> > > Yes, we reinstalled Outlook!
> > > 
> > > what is ghost?
> > > 
> > > Everything else is fine so far. The user has a lot of
> > > applications and is
> > > using it frequently.
> > > 
> > > Thank you so far.
> > > 
> > > Regards
> > > 
> > > Elmer
> > > 
> > > > -----Original Message-----
> > > > From: Martin Blackstone [mailto:[EMAIL PROTECTED]]
> > > > Sent: Tuesday, March 05, 2002 2:36 PM
> > > > To: Exchange Discussions
> > > > Subject: RE: Problem with Outlook after repairing windows
> > > > 
> > > > 
> > > > Friggin Lyris...
> > > > 
> > > > Delete and Recreate the OL profile?
> > > > Uninstall and Reinstall OL?
> > > > Ghost?
> > > > 
> > > > Honestly, I wouldn't use the rebuild except to get Win running 
> > > > so I could pull data off. I have a feeling this is probably just 
> > > > the first of more
> > > > issues the user will see.
> > > > 
> > > > -----Original Message-----
> > > > From: Elmer St�wer [mailto:[EMAIL PROTECTED]]
> > > > Sent: Tuesday, March 05, 2002 2:38 AM
> > > > To: Exchange Discussions
> > > > Subject: Problem with Outlook after repairing windows
> > > > 
> > > > 
> > > > Hi list,
> > > > 
> > > > Situation:
> > > > - w2k server, w2k clients, e2k, outlook2k
> > > > - small network, single exchange server, about 20 users.
> > > > 
> > > > User reinstalled win2k in repair mode and applied sp2.
> > > > 
> > > > Problem:
> > > > After that he can not start Outlook anymore.
> > > > Immediate (_very_ quick) Outlook Error message: 'could not
> > > connect to
> > > > information store'.
> > > > 
> > > > More info:
> > > > Outlook works with that user on different computer. User can 
> > > > connect via OWA. User reinstalled Office and Outlook (SP1). Same
> > problem for two
> > > > different users on two different machines. Everything else
> > > works fine.
> > > > Network is accessible.
> > > > 
> > > > Question:
> > > > Anyone had this issue before?
> > > > What is the cause?
> > > > how can I fix it?
> > > > 
> > > > Thank you for any help.
> > > > 
> > > > regards
> > > > 
> > > > elm
> > > > 
> > > > --
> > > > Elmer St�wer
> > > > CyberConsult - Beratungsgesellschaft f�r Neue Medien mbH
> > > > Tel: (030) 39 99 05 -42, Fax: (030) 39 99 05 -67 
> > > > mailto:[EMAIL PROTECTED] 
> > > > 
> > > > 
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