Recently I have some customers receive multiple copies of messages that appeared to be looping, tracking the problem to pop accounts that are configured along with the Exchange service in the same profile. The users claim that this configuration had been in place for a while with no issues. I removed the internet mail service from users profile and have tested adding a internet mail service to my profile and I received multiple copies of message also. These users also complained that the message were old copies and should have been removed from their pop server. Currently I have instructed these users to not use their pop accounts and we may stop allowing POP out of our network but I would like to understand how this happened. Anyone seen this?
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