The problem you describe was supposed to have been fixed in Exchange 5.5 SP1
I believe. Here's the revised Q article on the subject: Q183015. 

------------------------------------------------------------
Chris Scharff - MCSE, Exchange MVP              512.652.4500 x244
Senior Sales Engineer                           MessageOne
------------------------------------------------------------

> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] 
> Sent: Monday, March 18, 2002 1:38 PM
> To: Exchange Discussions
> Subject: RE: Can not add additional mailboxes to open problem?
> 
> 
> Well, I confirmed it and yes he did make sure they have 
> different names. Any other ideas...? $200.00 is a little 
> expensive to spend on a client problem.
>  
>  -----Original Message-----
> From:         [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] 
> Sent: Monday, March 18, 2002 1:29 PM
> To:   Exchange Discussions
> Subject:      RE: Can not add additional mailboxes to open problem?
> 
> Good question about the part of naming it different.  I will 
> confirm that with him.  Maybe that will do the trick.
>  
>  -----Original Message-----
> From:         Chris Scharff [mailto:[EMAIL PROTECTED]] 
> Sent: Monday, March 18, 2002 1:27 PM
> To:   Exchange Discussions
> Subject:      RE: Can not add additional mailboxes to open problem?
> 
> To be clear, he recreated the profile and named it something 
> completely different from what it was before (this being the 
> important part) and the Exchange server is running the latest 
> service pack? If both of the above are true, he needs to call PSS.
> 
> ------------------------------------------------------------
> Chris Scharff - MCSE, Exchange MVP            512.652.4500 x244
> Senior Sales Engineer                         MessageOne
> ------------------------------------------------------------
> 
> > -----Original Message-----
> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
> > Sent: Monday, March 18, 2002 1:19 PM
> > To: Exchange Discussions
> > Subject: RE: Can not add additional mailboxes to open problem?
> > 
> > 
> > I told the other admin that is dealing with the problem the
> > same things you have told me.  Re-create the profile and it 
> > doesn't work.  I don't know what to tell the poor guy... it's 
> > still a problem for him.  I can't find anything on KB to help 
> > him either... its weird.
> >  
> >  -----Original Message-----
> > From:       [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] 
> > Sent:       Monday, March 18, 2002 1:04 PM
> > To: Exchange Discussions
> > Subject:    RE: Can not add additional mailboxes to open problem?
> > 
> > Sorry, I forgot to add that I tried a new profile also.
> >  -----Original Message-----
> > From:       Chris Scharff [mailto:[EMAIL PROTECTED]] 
> > Sent:       Monday, March 18, 2002 1:01 PM
> > To: Exchange Discussions
> > Subject:    RE: Can not add additional mailboxes to open problem?
> > 
> > A new user profile named "MyNewProfile"? I see where you
> > uninstalled and reinstalled, but that's not the same as a new 
> > profile. 
> > 
> > ------------------------------------------------------------
> > Chris Scharff - MCSE, Exchange MVP          512.652.4500 x244
> > Senior Sales Engineer                               MessageOne
> > ------------------------------------------------------------
> > 
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
> > > Sent: Monday, March 18, 2002 12:51 PM
> > > To: Exchange Discussions
> > > Subject: RE: Can not add additional mailboxes to open problem?
> > > 
> > > 
> > > I already tried a new user profile and it didn't work.   Any 
> > > other ideas?
> > > 
> > >  -----Original Message-----
> > > From:     Chris Scharff [mailto:[EMAIL PROTECTED]] 
> > > Sent:     Monday, March 18, 2002 12:42 PM
> > > To:       Exchange Discussions
> > > Subject:  RE: Can not add additional mailboxes to open problem?
> > > 
> > > Apply the latest service pack for Exchange and then create a new 
> > > profile for the user and name the new profile "MyNewProfile".
> > > 
> > > ------------------------------------------------------------
> > > Chris Scharff - MCSE, Exchange MVP                
> 512.652.4500 x244
> > > Senior Sales Engineer                             MessageOne
> > > ------------------------------------------------------------
> > > 
> > > > -----Original Message-----
> > > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
> > > > Sent: Monday, March 18, 2002 12:29 PM
> > > > To: Exchange Discussions
> > > > Subject: Can not add additional mailboxes to open problem?
> > > > 
> > > > 
> > > > When I go to tools services>Exchange server
> > > > properties>Advanced, I select the add button and get the
> > > > error name could not be resolved, action could not be completed.
> > > > This happens before I get the next screen to type 
> > anything in.  Just
> > > > hitting the button causes this error to pop up.  It's
> > definitely a
> > > > client issue because I can log into another computer and
> > it works.
> > > > Anyone have any idea on how I can resolve this?
> > > > 
> > > > By the way I have uninstalled and re-installed the client
> > and still
> > > > have the problem.
> > > > 
> > > > Regards,
> > > > LaCretia

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