At 05:40 PM 3/27/2002 -0500, Soysal, Serdar wrote:

>Nobody that I have ever met had positive experiences with Dell.  I've read
>"Dell is wonderful" type comments on newsgroups, but I have yet to meet
>somebody in person that had a pleasant experience with this company.

Until about the past six to eight months I'd had great experience with 
them, both desktops and servers. But more recently I've experienced lots of 
problems, due to both substandard equipment and crappy tech support. After 
a major foulup with a delivery of four Dimensions[1] for one of my clients, 
I have sworn off 'em until they clean up their act.

I'd be interested to know, for those who are still happy with Dell - have 
you called their sales or tech reps in the last 6 months? Have you noticed 
any change in the quality of support you're receiving?

[1] We got Compaq Evos instead - not bad machines.


-----
K. Triona Guidry
Guidry Consulting, Inc.
[EMAIL PROTECTED]
http://www.guidryconsulting.com





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