I'll take any suckage I can get.

-----Original Message-----
From: Chris Scharff [mailto:[EMAIL PROTECTED]]
Sent: Thursday, March 28, 2002 10:59 AM
To: Exchange Discussions
Subject: RE: PC Support


Cheaper components are always going into computers. No way I'd pay $600 for
a 20MB hard drive again. All hardware sucks, all tech support sucks. Suckage
only varies by degree.

> -----Original Message-----
> From: Bill Kuhl [mailto:[EMAIL PROTECTED]] 
> Sent: Thursday, March 28, 2002 8:33 AM
> To: Exchange Discussions
> Subject: PC Support
> 
> 
> Those of you who have had good pc support from any 
> manufacturer, was this through the free - under warranty 
> support channels or was it through a higher level support contract?
> 
> I sense that through any of the brands the first level 
> support people are just there to go through the very basic 
> troubleshooting and try to make you believe that there is 
> nothing really wrong with your pc. And I have had at least 
> one tech tell me that cheaper components are going into the computers.
> 
> It gets really frustrating wasting so much time on the phone 
> that is just wasting your time. 
> 
> Bill Kuhl
> 
> 
> 
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