Those of you who have had good pc support from any manufacturer, was this
through the free - under warranty support channels or was it through a
higher level support contract?

I sense that through any of the brands the first level support people are
just there to go through the very basic troubleshooting and try to make you
believe that there is nothing really wrong with your pc. And I have had at
least one tech tell me that cheaper components are going into the computers.

It gets really frustrating wasting so much time on the phone that is just
wasting your time. 

Bill Kuhl



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