If yours is a small organization - you can use Outlook forms/folder rules/etc to achieve something like what you are requesting. The Ms Press book "Building Applications with Outlook" explains how and gives examples, but - you will wind up constantly troubleshooting "user errors". Get the real CRM software if you can to avoid headache. Jerzy
-----Original Message----- From: Mellott, Bill [mailto:[EMAIL PROTECTED]] Sent: Wednesday, April 03, 2002 2:07 PM To: Exchange Discussions Subject: sort of OT Can anybody give me some hints/guides/recommendations as to increasing the ability of OL/Exchange to be more of a CRM software say like a ACT or Goldmine..etc.. thx bill _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
