will do. Thank you very much.. Regards,
Mike Mitchell Systems eMAIL Administrator Alverno Information Services [EMAIL PROTECTED] (317) 532-7800 ext. 6211 -----Original Message----- From: Dupler, Craig [mailto:[EMAIL PROTECTED]] Sent: Tuesday, April 09, 2002 1:17 PM To: Exchange Discussions Subject: RE: Needing to open a mailbox to verify... Baptism by fire, the usual experience. Mike, next time instead of describing the problem vaguely, and then proposing the solution that you intend to use and only asking questions about how to implement that solution, be more direct. First, describe the exact failure and include the exact text of the error message that the users get. If you can identify a logged event, then include that too. It will save wear and tear on your asbestos suit. -----Original Message----- From: Mitchell Mike [mailto:[EMAIL PROTECTED]] Sent: Tuesday, April 09, 2002 8:51 AM To: Exchange Discussions Subject: Needing to open a mailbox to verify... Good morning, Outlook 98 Exchange 5.5 We have mailboxes on two servers. Sometimes for no reason at all people cannot get into one or the other server. There are no errors on the logs and we can't figure out what is going on. We would like to build a mailbox on each server that will allow us to test if the server is working when people call into the Help Desk stating that they cannot access the server. I have built the mailbox and am trying to test this new procedure out. I have given the help desk people USER permission on the mailbox. I have created a new profile on the help desk workstation. When the Help desk person signs on, they use their userid and password, they get the 'Unable to open your default e-mail folders. You do not have permissions to sign on.' message. I cannot figure out what I am doing wrong. I went to the knowledge database and get The logon credentials of the Exchange Client or Outlook are different from the logon credentials of the user logged into the workstation. But what exactly does that mean? Please help me. Regards, Mike Mitchell Systems eMAIL Administrator Alverno Information Services [EMAIL PROTECTED] (317) 532-7800 ext. 6211 _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
