The times I have seen this is when you have AV software running.  What I do
is simply open the email(s) and let the AV software scan it(them).  When it
has done so then I can move the emails fine.

Nate Couch
EDS Messaging

> ----------
> From:         Edgington, Jeffrey
> Reply To:     Exchange Discussions
> Sent:         Friday, April 12, 2002 07:53
> To:   Exchange Discussions
> Subject:      RE: Mailbox over limit but cannot delete any items from
> mailbox
> 
> try 'shift-del'
> 
> 
> 
> -----Original Message-----
> From: Sabo, Eric [mailto:[EMAIL PROTECTED]] 
> Sent: Friday, April 12, 2002 7:46 AM
> To: Exchange Discussions
> Subject: Mailbox over limit but cannot delete any items from mailbox
> 
> 
> I have an user that went over their storage limit but as the
> administrator I cannot delete any items from this mailbox.   This is on
> an exchange 2000 SP2 environment.   I get the following error "The item
> could not be deleted.   It was either moved or already deleted, or
> access was denied."  This is from both outlook 2000 and the OWA.   
> 
> Does anyone has any suggestions?
> 
> 
> Thanks,
> Eric Sabo
> NT Administrator
> Computing Services Center
> California University of Pennsylvania
> 
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