Try starting Outlook with the /ResetFolders switch.    

> -----Original Message-----
> From: Ric Terwilliger [mailto:[EMAIL PROTECTED]] 
> Sent: Thursday, May 30, 2002 9:29 AM
> To: Exchange Discussions
> Subject: RE: missing Contacts in new mail message
> 
> 
> No .pst file.  Yes, it's marked to show an email adr book.
> 
> To answer Chris, I've created the profile on another PC and 
> it's the same thing.  It looks to me like the problem is in 
> the mailbox.  I'm hoping I'm wrong as I don't want to 
> re-create the mailbox.  This is the CEO of the company and 
> he's very particular, not to mention impatient.
> 
> 
> -----Original Message-----
> From: Andy David [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, May 30, 2002 9:25 AM
> To: Exchange Discussions
> Subject: RE: missing Contacts in new mail message
> 
> 
> Is there a pst ( i.e. another Contacts folder) involved somewhere? 
> Is the Contacts folder in question checked to Show as an 
> e-Mail Address Book?
> 
> 
> -----Original Message-----
> From: Ric Terwilliger [mailto:[EMAIL PROTECTED]] 
> Sent: Thursday, May 30, 2002 10:21 AM
> To: Exchange Discussions
> Subject: RE: missing Contacts in new mail message
> 
> 
> Yes.  He's using the OAB.
> 
> -----Original Message-----
> From: Chris Scharff [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, May 30, 2002 9:15 AM
> To: Exchange Discussions
> Subject: RE: missing Contacts in new mail message
> 
> 
> OAB?
> 
> > -----Original Message-----
> > From: Ric Terwilliger [mailto:[EMAIL PROTECTED]]
> > Sent: Thursday, May 30, 2002 9:17 AM
> > To: Exchange Discussions
> > Subject: missing Contacts in new mail message
> > 
> > 
> > Here's the setup:  Exch 5.5 SP4 on NT4 Server.  Outlook 2000
> > SP2 client on Win2K Pro.
> >  
> > Problem:  I have a user who can see his contacts in the
> > "contacts" folder and can right click and do "New Message to 
> > Contact", all works fine. However, when the user starts a new 
> > email message, then types in the name from the contacts list, 
> > the contact can not be found.  Also, when the user clicks on 
> > the "to" button of the new message, then chooses the 
> > "contacts" list, the list is blank.  
> >  
> > I've searched swynk.com but couldn't find anything.  I'm
> > stumped.  Any ideas?  Need more info?  Let me know.  
> >  
> > Thanks in advance,
> > Ric
> >  
> > 
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