See if the user can get to the mailbox with his SMTP address instead of the alias. That would suggest that this user's alias is a substring of another alias. For example, his alias is "joe" and you have a "joel" already.
Ed Crowley MCSE+Internet MVP kcCC+I Tech Consultant hp Services Protecting the world from PSTs and Bricked Backups! -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Tony McCarthy Sent: Sunday, June 09, 2002 3:56 PM To: Exchange Discussions Subject: OWA Hi Everyone, I have a problem with a mailbox that, for some reason cannot be found with OWA. The user gets the following error message "OWA was unable to get to your inbox". There is nothing overtly unusual about this particular user's setup. I have tried pointing his mailbox to both servers in the site in his mailboxes "Advanced Properties". I've also tried leaving this field blank with no success. Apart from the OWA problem his mailbox works fine. I've just about reached a point where I'm going to delete his mailbox and recreate it. No one else in the site has this problem. Does anyone know what could be causing this? Regards Tony Tony McCarthy Systems Engineer OSI Software Auckland New Zealand Ph: 64 09 522 5909 (Auckland) Fax: 64 09 522 5901 (Auckland) Mob: 021 703035 (NZ) _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
