User Group

Exchange 2000 SP2
Outlook 2000 SR1

I have a user who has their drafts folder below the deleted items folder and their 
inbox below the drafts folder. Can any one tell me how I can get these folders back at 
the root level of the users mailbox. This is not the first time that this has happened 
and am wondering what would cause this problem. I can't see this as a user error.

Deleted Items\Drafts\Inbox

Actions:

1. Look on TechNet 
2. Use Exchange 5.0 Client to try and move the folders back
3. Run Outlook.exe with /ResetFolders
4. Moving the users mailbox in the past did not cure the problem

I know as a last resort I can export the users mailbox out into a pst and recreate the 
mailbox.

Constructive comments would be very much appreciated.


Regards

Marc Mearns

Mobile - 07775-630508
Office  - 020 7695 0286 


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