Thanks for the note, and Yes I can send a message to them via telnet.

Thanks

> As was said earlier, 4xx errors are transient failures, meaning that they
> will retry until the message expires.
> 
> Generally its an issue on the recipient's end - their server is down or not
> accepting connections at this time.
> 
> Can you do a manual connection and see if you can successfully send an email
> (i.e. via a telnet session)?
> 
> ------------------------------------------------------
> Roger D. Seielstad - MCSE
> Sr. Systems Administrator
> Peregrine Systems
> Atlanta, GA
> 
> 
> > -----Original Message-----
> > From: Kully [mailto:[EMAIL PROTECTED]] 
> > Sent: Wednesday, June 26, 2002 3:17 AM
> > To: Exchange Discussions
> > Subject: Persistent transient failure error - ! help
> > 
> > 
> > I have a situation here where when a user send message to a domain in
> > Italy (Rome ONLY!) it fails with the message below.
> > 
> > Your message has been delayed and is still awaiting delivery
> > to the following recipient(s):
> > 
> > [EMAIL PROTECTED]
> > Message delayed
> > 
> > I/O error encountered
> > during command: (message data) The ATT.TXT file then has the 
> > following in
> > it:
> > Reporting-MTA: dns; mime1.ourdomain.com
> > Received-From-MTA: dns; Bridgehead.domain.co.uk (Bridgehead.domain.com
> > [IPaddress])
> > Arrival-Date: Tue, 25 Jun 2002 13:35:52 +0100
> > 
> > Final-Recipient: rfc822; [EMAIL PROTECTED]
> > Action: delayed
> > Status: 4.4.2 (Persistent transient failure - routing/network: bad
> > connection)
> > Remote-MTA: dns; smtp.aceaspa.it
> > 
> > I have tried various things.  Other users can send mail, its 
> > ONLY him ad
> > only to this domain that he has an issue.  I have tried creating a new
> > profile for him on a different computer and he still gets 
> > this error.  I
> > have also created a new mailbox for him and he still gets the 
> > error with
> > his new mailbox.
> > 
> > Any ideas ?
> > 
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