Hello,

I did in-place upgrades from Exchange Betas to E2K over the last 5+ years.  They all 
worked fine except for 5.5 to E2K.

I spent 3+ months labbing the in-place upgrade and got things seemingly to work just 
fine.  (I went Native in Win2K before doing any Exchange upgrade).  The upgrade went 
without a hitch seemingly, but we were left with strange permission problems for 
various things.  Worked with PSS for months and months afterwards, and they were at a 
loss.

If I had to do it over again, I'd setup a completely brand new Win2K Forest, and then 
a brand new E2K server in there.  There are tools out there for Exchange migrations 
across Organizations, etc...

(Actually if we had to do it over again I'd keep us at E5.5, and I'd fight to stay 
there until my retirement!)

Former in-place upgrade fan,
Brent

-----Original Message-----
From: Tom.Gray [mailto:[EMAIL PROTECTED]]
Posted At: Friday, August 02, 2002 9:41 AM
Posted To: MS Exchange List
Conversation: Exchange 5.5 to 2000 Upgrade horror story
Subject: Exchange 5.5 to 2000 Upgrade horror story



This is just an informational post, you're welcome to comment on it but I'm
not really asking any questions.  Just thought folks out there getting ready
to upgrade might want to hear the story.  I just spent the night upgrading
(or trying to upgrade) my exchange 5.5 server.

We have a very simple network.  1 domain.   200 users.  1 exchange server.
2 domain controllers (not the exchange server).


Started about 2 weeks ago prepping for upgrade.  Armed with:
White Paper  "in-place upgrade from msoft exchange 5.5 to msoft
   exchange 2000" 
Q316886  "How To:  Migrate from exchange server 5.5 to exchange 
   2000 server
Q282309  "upgrading exchange server 5.5 service pack 4 to 
   exchange 2000 server"
Q295922  "considerations when you upgrade to exchange 2000 server"
Q296260  "how to configure a two-way recipient connection agreement 
   for exchange server 5.5 users"
Q253829  "description of the active directory connector 
   deletion mechanism"

And, of course, monitored this list (and the sun-exchange) one for upgrade
ideas!


Now some of the documents have conflicting information.  If you weed thru
the dates and such you can usually figure out what is really true.  For
example, the white paper states you MUST have at least one domain running in
native mode, but the HOW TO describes a scenario where all domains are in
mixed mode.

  With the domain controllers upgraded to win2k active directory (mixed
mode) last month I tackled the exchange upgrade this month.  Went thru the
white paper and how to, updating the schema  (forestprep and domainprep) and
ran all the tests listed in those docs to verify it was working.  Got
exactly the results they told me!

  First time I ran the actual upgrade got my first rude surprise.  My vendor
had shipped me the Exchange 2000 standard edition media (which doesn't
really say standard on it, just Exchange 2000) and the upgrade process
stopped immediately with "You can't go from enterprise to standard you
idiot"   
  Two days later I have the correct media.  Take the server off the network
and run an online backup (Veritas backup exec with exchange option).  Verify
the backup worked.
  With exchange services down get back on the network and run domain tests
again.  Everything ok!
  Run the upgrade!   The upgrade goes thru several processes but hangs at
"Setup failed while installing sub-component "Site Replication Service with
error code 0xC007041D" -- retry or cancel"  search MS knowledge base and
looks like a permissions issue  (Q278254 and Q273730).  Hmm, make sure the
exchange service account has all the permissions and click retry.  Still no
work.  Rats.  Getting late so time to make the $250 call to PSS!
   PSS steps me thru lots of stuff, nothing works.  They have me change the
service account user permissions at the ORG container from CUSTOM to SERVICE
ACCOUNT (i'm probably not saying this exactly correct).  Still no joy.  Try
to cancel out of that error message.  Nada.  Have to task manager/shut down
process.  They then refer me to the ultimate nightmare:  Q264309 - How to
Roll Back A failed Upgraded from Exchange Server 5.5. to Exchange 2000.
   Yuck.  Go into registry and delete the stuff, rename the exchsrvr
folders, uninstall IIS, restart server, install IIS, re-apply all service
packs and hotfixes (that really sucks), delete the renamed exchsrvr folders,
setup /r exchange 5.5, restore directory and info store.
   Restoring directory service doesn't work.  Call PSS back.  Directory
service was trying to start and got hung, can't restore to hung service.
Change to manual start and reboot. Directory restores!!!
   Restore info store.  (8 gigs).  2 hours later ready to go!  (almost)  Now
the internet mail connector isn't working.  Dawn is breaking and panic
begins to creep in.   Users will be screaming in about 2 hours.  Call PSS
again.  End up deleting the IMC and creating a new one.  They very patiently
step me through lots of good stuff, including making sure I'm not an
internet relay and that I'm not doing circular logs.  They even stand by
while I reinstall my Anti-virus for exchange.  Everything is working.  It's
now 7am and I'm back to my original pre-upgrade status from 7pm the night
before.

  Problem summary:  PSS thinks that the problem was caused by the mail
service account user not having complete permissions at the org container.
By the time this was corrected by PSS (and me) the upgrade was stuck.  They
are "pretty sure" and "reasonably confident" the upgrade will work next
time.

  Moral:  MAKE BACKUPS.  PLAN FOR EXTRA TIME.  PSS is your friend (I was on
the phone with them for about 4 hours)

This was so much fun we're planning another attempt.  This will be on a
Saturday morning so I'll have lots of time to recover (or celebrate).



Tom Gray, Network Engineer
All Kinds of Minds & The Center for Development and Learning
University of North Carolina at Chapel Hill
Internet:  [EMAIL PROTECTED]
AT&T Net: (919)960-8888

_________________________________________________________________
List posting FAQ:       http://www.swinc.com/resource/exch_faq.htm
Archives:               http://www.swynk.com/sitesearch/search.asp
To unsubscribe:         mailto:[EMAIL PROTECTED]
Exchange List admin:    [EMAIL PROTECTED]

_________________________________________________________________
List posting FAQ:       http://www.swinc.com/resource/exch_faq.htm
Archives:               http://www.swynk.com/sitesearch/search.asp
To unsubscribe:         mailto:[EMAIL PROTECTED]
Exchange List admin:    [EMAIL PROTECTED]

Reply via email to