Greg,

1. Do they go through a Front End?

2. Is the Front End set for Basic Authentication. Check Exchange, Exchweb/bin, Public

3. Does it work if they access Public?  //server/public

4. Is she getting requested for User,Password or User,Password,Domain

5. Anything funny with the ID - like accents or such. You mentioned the ID and 
Password fails in Brazil. 

Any chance you can trace the connection attempt to see the UserID and PSWD in the 
datastream. Easiest to do this on the OWA server (FEP).

Mark
  Plus Pack for OWA 
  SecureLogoff for OWA
  http://www.messageware.net


-----Original Message-----
From: Gregory Householder [mailto:[EMAIL PROTECTED]]
Sent: Thursday, September 26, 2002 9:16 AM
To: Exchange Discussions
Subject: RE: OWA Exchange 2000


I have tried everything that people have asked about.  I'm still having the same 
problem with this one location.  Could it be any setting within Windows 98? I have 
updated everything that can possibly be updated on the IE settings.  I also have them 
matching another Windows 98 machine that doesn't have any problems.  I'm beginning to 
think this is just a odd problem that doesn't come up very often that may require I 
rebuild that system.  At this point I'm stuck, does anyone have any further ideas?

Thanks,

Greg Householder
[EMAIL PROTECTED]


-----Original Message-----
From: Bubba G [mailto:[EMAIL PROTECTED]] 
Sent: Tuesday, September 24, 2002 10:30 PM
To: Exchange Discussions
Subject: RE: OWA Exchange 2000


Maybe one of two things:

1. If they go in IE to:
Tools
Internet Options
General
Settings
Is it set to Check for newer versions "Never" or even "Automatically"? Change it to 
"Every visit to the page".

2. In:
Tools
Internet Options
Security
Internet (Or whatever Web Content Zone that web site is set to) Custom Level

At the very bottom, does it pass logon credentials automatically (kinda the same thing 
Gordon was asking)?




-----Original Message-----
From: Morrison, Gordon [mailto:[EMAIL PROTECTED]] 
Sent: Tuesday, September 24, 2002 4:41 PM
To: Exchange Discussions
Subject: RE: OWA Exchange 2000



IS the website part of their trusted zones within IE?
Try having them hit the server by IP address and see if it works.  If it does, 
register the server with a second domain name in DNS (owabdi.cc, for example).  Do not 
include this second domain name in your trusted zones.


/Gordon

-----Original Message-----
From: Andrey Fyodorov [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, September 24, 2002 12:15 PM
To: Exchange Discussions
Subject: RE: OWA Exchange 2000


I have seen this crap with MAPI Outlook, when the connection gets cached in named 
pipes and even a workstation reboot does not help. But OWA? What could be cached 
there?

-----Original Message-----
From: Gregory Householder [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, September 24, 2002 11:26 AM
To: Exchange Discussions
Subject: RE: OWA Exchange 2000


That sounds exactly like what my problem is.  Except I'm not using a proxy of any 
kind.  They have a direct connection to the internet.  

Greg Householder
[EMAIL PROTECTED]


-----Original Message-----
From: Andrey Fyodorov [mailto:[EMAIL PROTECTED]] 
Sent: Tuesday, September 24, 2002 11:05 AM
To: Exchange Discussions
Subject: RE: OWA Exchange 2000


I did not take this seriously the other day but now I have a user who can't get into 
OWA. The user belongs to a customer, a company in Brazil. She is not able to log in 
using a particular ID/password. Although she can log in fine using other 
ID/Password(s). There is nothing wrong with this particular ID/Password - I and many 
other people can log in fine from independent locations.

It looks like this user's IE (or proxy?) has cached a connection to a specific mailbox 
and now always wants to hit it, no matter what the logon credentials are. And if the 
credentials don't match the logon is denied.

My guess - something is wrong with the proxy.

-----Original Message-----
From: Gregory Householder [mailto:[EMAIL PROTECTED]]
Sent: Monday, September 23, 2002 8:32 AM
To: Exchange Discussions
Subject: OWA Exchange 2000


Hello Everyone.
 
I'm using Exchange 2000 SP3 running on Windows 2000 SP3.  I have two people that are 
having problems getting into OWA.  When they go to the website to login it doesn't ask 
them for a username or password.  It just goes strait into the inbox.  Any ideas? They 
are running IE 6.0 and I have 20 other locations working just fine.
 
Thanks,
 
Greg Householder
Network Specialist
Bravo Development, Inc
Voice: (614) 340-9414
Fax: (614) 326-7943
Email: [EMAIL PROTECTED]
http://www.bestitalianusa.com <http://www.bestitalianusa.com/> 
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