Here's the story. We have essentially 2 systems...legacy system running
PMDF mail, and the Windows end running Exchange 2000. Users frequently
send messages, with attachments(simple text files) or bodies full of
text(plain...fixed width), from the legacy end, via PMDF 6.11, to the
Exchange Server ( Windows 2000 sp2, exchange sp2) and the messages are
read with a mix of Outlook 2000 - 2002. 

Recently, some of these mails have not been reaching users inbox in
Outlook. PMDF logs show that the message was sent, but no acknowledgment
was received from Exchange, so PMDF marks it as a failure, and backs off
and tries again later. SMTP logs on the Exchange Server show EHLO, MAIL,
RCPT commands but no DATA or QUIT commands as a successful SMTP
conversation would.

Playing around with it some more resulted in some more data...it's
possible to force PMDF to send the attachment as different MIME parts.
If the attachment comes across as the 2nd MIME part it gets delivered on
Exchange with no problem...but if it's included as the 1st MIME part, it
doesn't come through. Note that the message isn't long...it just has a
lot of columns.(224) sometimes with characters and things like tabs, *,
- or ~'s. If we send just a short message, and short attachment, in the
first MIME part, it comes across...thus leading me to believe that
there's some kind of byte limitation in the first MIME part.

PMDF support, and the PMDF admin here thinks it's Exchange...that it's
in "violation" of some MIME RFC...I don't know. I can grab one of the
files that won't come over and send it to Exchange from Yahoo, Hotmail,
or AOL (yuck) and it comes over without a problem...I know that most
mail services embed the attachments in the 2nd MIME part, but I think
that's because even if you don't include any body text, they stick in
that dumb advertising in the body of the message, thus forcing the
attachment into MIME part #2.

They are telling me to call PSS about this...but I hesitate to do so
because stuff like this inevitably winds up being a PMDF screw up or
misconfiguration (in case you haven't figured it out by now, I hate
PMDF).

Latest version of Trend Scanmail for Exchange 2000 is installed and
running on the Exchange 2000 box. 

Thanks in advance.


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