You have to ask what happens when a users hits the OWA box. Sounds like a
name resolution problem. Did some change an IP or something on that 4th box.
Did this just start? Check event logs on 4th box. What happens if you create
a test users and try to get in. Does this happen only from the outside
world. Does in work OK internally?


----- Original Message -----
From: "Nick Field" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[EMAIL PROTECTED]>
Sent: Thursday, October 10, 2002 8:13 AM
Subject: Unusual OWA problem


> I am using Exchange 5.5, SP4 on 4 servers in a single exchange site,
single
> NT4 Domain, multiple geographical offices.
> I have a 5th server running OWA also SP4.
>
> All mailboxes on servers 1 through 3 can be accessed by their relative
users
> via OWA, all mailboxes on server 4 are inaccessible by their relative
users.
> All users on all 4 servers can access their mailbox via an Outlook client.
>
> I get the standard - 'OWA was unable to get your Inbox' error. I have
> followed as many of the MS help/KB articles I can find, to no avail.
>
> There is no firewall between the OWA box and the 4 servers.
>
> All users have the same permissions on all 4 servers, and all have 'log on
> locally' on the OWA box.
>
> I have cranked all the diagnostic logging within Exchange up to maximum
and
> not seen any information regarding a logon attempt from the user
attempting
> to connect via OWA, suggesting problems with communication from the OWA
> system however all other communication between the two servers I have
tried
> seems to be fine.
>
> Has anyone got any suggestions?
>
> Cheers
> Nick
>
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