The value for the exchange server OWA hits is in the registry (I forget the key but it is in the MS KB). Perhaps change this server to the failing server and see if that helps?
Chris ----- Original Message ----- From: "Nick Field" <[EMAIL PROTECTED]> To: "Exchange Discussions" <[EMAIL PROTECTED]> Sent: Thursday, October 10, 2002 9:07 AM Subject: RE: Unusual OWA problem > Hi Tony, thanks for the response - > > I'm guessing that when users hit the OWA box, (if authentication is > stipulated) they are authenticated against the domain, then once > authenticated the OWA code attempts to contact the mailbox specified in the > 'Log On' textbox, I am unsure how it determines which server to contact (I > assume it connects to the DS on one server, but which server or how it > determines which server is unknown to me) and I suspect this is where the > problem lies. > > Name resolution 'seems' ok... ie the OWA box can resolve the 4th server name > to IP address without problems. > OWA originally worked talking to the 4th server. > The IP address of the 4th server did change some time ago. Several weeks > before a report of problems with OWA. (I am not discounting this, since > users are notorious for not reporting problems immediately). > Test users fail in the same manner as normal users. > I get the same results connecting either from inside or outside. > > If this could be a problem caused by the change in IP address, I would > appreciate any ideas on where to start looking - WINS is fully updated, we > do not use DNS, all name resolution seems to be working. Is there anything > within the Exchange install that 'hard codes' the IP address? > > Nick > > -----Original Message----- > From: Tony Hlabse [mailto:[EMAIL PROTECTED]] > Sent: 10 October 2002 15:32 > To: Exchange Discussions > Subject: Re: Unusual OWA problem > > You have to ask what happens when a users hits the OWA box. Sounds like a > name resolution problem. Did some change an IP or something on that 4th box. > Did this just start? Check event logs on 4th box. What happens if you create > a test users and try to get in. Does this happen only from the outside > world. Does in work OK internally? > > > ----- Original Message ----- > From: "Nick Field" <[EMAIL PROTECTED]> > To: "Exchange Discussions" <[EMAIL PROTECTED]> > Sent: Thursday, October 10, 2002 8:13 AM > Subject: Unusual OWA problem > > > > I am using Exchange 5.5, SP4 on 4 servers in a single exchange site, > single > > NT4 Domain, multiple geographical offices. > > I have a 5th server running OWA also SP4. > > > > All mailboxes on servers 1 through 3 can be accessed by their relative > users > > via OWA, all mailboxes on server 4 are inaccessible by their relative > users. > > All users on all 4 servers can access their mailbox via an Outlook client. > > > > I get the standard - 'OWA was unable to get your Inbox' error. I have > > followed as many of the MS help/KB articles I can find, to no avail. > > > > There is no firewall between the OWA box and the 4 servers. > > > > All users have the same permissions on all 4 servers, and all have 'log on > > locally' on the OWA box. > > > > I have cranked all the diagnostic logging within Exchange up to maximum > and > > not seen any information regarding a logon attempt from the user > attempting > > to connect via OWA, suggesting problems with communication from the OWA > > system however all other communication between the two servers I have > tried > > seems to be fine. > > > > Has anyone got any suggestions? > > > > Cheers > > Nick > > > > _________________________________________________________________ > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > Archives: http://www.swynk.com/sitesearch/search.asp > > To unsubscribe: mailto:[EMAIL PROTECTED] > > Exchange List admin: [EMAIL PROTECTED] > > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
