Does user have other rules set. Remember the 64K rule as to size of rules
allowed. Rules run better when hosted on the server side as apposed to
client.

----- Original Message -----
From: "Chris Jordan" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[EMAIL PROTECTED]>
Sent: Thursday, October 24, 2002 10:47 AM
Subject: RE: Outlook Rules


> If the rule "doesn't do anything", then there are a number possibilities:
> 1. Rules don't work. Restart Outlook with a /ClearRules parameter (which
> doesn't exist!, but there is one similar).
> 2. Rules work, but nothing has arrived to cause this one to fire. Check to
> make sure this rule actually fires properly by matching the required input
> specs.
> 3. Rules work, this one fires, but it doesn't do what you want. Check what
> the rule is really doing. Also check for "auto replies to the Internet"
> which could cause problems.
> 4. Rules work, this one fires, it does what you want, but only when you
are
> sitting watching it. This is typical with client based rules. AND you must
> use client based rules, as you are forwarding to an address in your
contacts
> list.
>
> Anything else?
>
> Cheers, Chris
> -----Original Message-----
> From: Busby, Jacob [mailto:jacob.busby@;hants.gov.uk]
> Sent: 24 October 2002 16:29
> To: Exchange Discussions
> Subject: RE: Outlook Rules
>
>
> I've always found rules in Outlook to be somewhat unreliable at best.
>
> If you're really planning on forwarding all mail sent to mailbox X to
> internet address Y, you can set up a custom recipient of address Y
(probably
> hiding it from the GAL) then use Forwarding Address (under Delivery
Options
> in Exchange General) to forward the mail on. Personally I wouldn't advise
> automatically forwarding mail out to the internet as you can run the risk
of
> a mail loop.
>
> Alternatively you could have an Outlook rule file the mail into a separate
> folder and then from time to time manually Forward Items on the mail in
that
> folder.
>
> > I have an Exchange 5.5 sp4 w/IMS running on NT 4.0 sp6a.
> > My email client is Outlook 2000 on a WinXPsp1.
> >  I am trying to set up a rule that will forward an email sent to me.
> > I can manually forward the incoming email from X. to Y.
> >  But when I set up the rule it does nothing.  The X is in my
> > Recepients
> > the Y  is in my personal contacts.  When I am manually forwarding it I
> > select
> > it from my contacts.  When I am setting up my rule I select it from my
> >  contacts.  I don't see any obvious errors but it still doesn't work.
> > Can anyone explain to me why the rule wouldn't work if manually
> > forwarding does???
>
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