I understand how that can be. In addition to the many suggestions offered,
here's soemthing you can do that will serve you in the long run:

When you make recommendations to do this, that or the other always, and I
mean _always_, attach a monetary figure to it. Show how much the current
operations costs. Then use numbers to show how much an idea can save or cost
more. That is the only thing that ducks respond to. I can almost guarantee
that if you do this you will find much greater success in pushing through
your ideas. 

For example: you are currently paying, what was it... $18/month/line? That's
40*18=$720/month for the phone lines. Do the math to show how many phone
lines are needed to accomplish the task of downloading all these images
(sounds like they are the same images, for the most part, to all users in
all regions). They already know this, but it needs to be there in writing
for the next part to work.

Address the issue of the commandline switch. It doesn't exist. That's a
deadend alley. Back to square one.

Show how the merchandising department, with less than half-a-day of training
(again, show the math), can reduce the size of the attachments both by
reducing the JPG files (numerous utilities to do this, quite reasonable in
price, like under twenty bucks) and not use Powerpoint to send them. Let the
reps do it (it's really simple).

Then explore the alternatives you've been given. One of the best and most
cost-effective ways is to setup a VPN server. Let the field users supply
their own internet connection (www.ev1.net is $9.99/month for dial-up, may
be something similar in other areas around the country). Do away with the
800 number and voila, an instant savings of 720/month. The reps can write
off the cost of the connection on their taxes, you no longer support a bank
of modems and you're using free software (IIS, ftp and VPN are all built-in
to WindowsNT and 2K) to accomplish the tast in an efficient and
_cost-effective_ manner.

NB: ducks is an inside joke. It refers to managers, especially the ones that
live and die by the spreadsheet. Comes from an idea of being pecked to death
by ducks. You have to speak their language (Quack!) or you're just the
whiney IT guy.

-----Original Message-----
From: Gonzalez, Alex [mailto:[EMAIL PROTECTED]] 
Sent: Monday, November 25, 2002 3:33 PM
To: Exchange Discussions
Subject: RE: Command Switch or 3rd Party software for Send/Recieve on OXP


Its because the people that are between me and the CIO are wimps. Sorry. If
I had it my way a lot of things would be different here. I make plenty of
arguments they just ignore me.  But think of the job Market and how weak it
is for us right now.

Thank you,
 
Alex Gonzalez
Senior Systems Administrator (unfotunatly)
Handleman Company
[EMAIL PROTECTED]
(248) 362-4400 Ext. 4914

-----Original Message-----
From: Daniel Chenault [mailto:[EMAIL PROTECTED]] 
Sent: Monday, November 25, 2002 4:24 PM
To: Exchange Discussions

Well... Uh...how can I say this without being seen as rude or flaming?
Hmm... Well, there is no way to say it.

You are the _Senior_ Systems Administrator. Take control. Are you not
responsible for the efficient and continued operation of this network? Can
you not make a successful argument that misuse of it costs the company
money, both real and in lost availability?

-----Original Message-----
From: Gonzalez, Alex [mailto:[EMAIL PROTECTED]] 
Sent: Monday, November 25, 2002 3:09 PM
To: Exchange Discussions
Subject: RE: Command Switch or 3rd Party software for Send/Recieve on OXP


That my friend is a long standing battle.  We have people that think its ok
to send out 30meg files to these people. 

Thank you,
 
Alex Gonzalez
Senior Systems Administrator
Handleman Company
[EMAIL PROTECTED]
(248) 362-4400 Ext. 4914

-----Original Message-----
From: Martin Blackstone [mailto:[EMAIL PROTECTED]] 
Sent: Monday, November 25, 2002 3:59 PM
To: Exchange Discussions

I guess the point is that if they are sending these massive images and all
they are doing is printing a comp on an ink jet to show the store manager,
the problem isn't an email or bandwidth issue at all, but rather a user
issue with the imaging folk. They need to be taught these people don't need
these massive files. 

-----Original Message-----
From: Gonzalez, Alex [mailto:[EMAIL PROTECTED]] 
Sent: Monday, November 25, 2002 12:58 PM
To: Exchange Discussions
Subject: RE: Command Switch or 3rd Party software for Send/Recieve on OXP


Honestly Martin I have no idea.  I think they print them off and show them
to the store manager.  I don't really know everything those people do.

Thank you,
 
Alex Gonzalez
Senior Systems Administrator
Handleman Company
[EMAIL PROTECTED]
(248) 362-4400 Ext. 4914

-----Original Message-----
From: Martin Blackstone [mailto:[EMAIL PROTECTED]] 
Sent: Monday, November 25, 2002 3:52 PM
To: Exchange Discussions

What does the receiver do with these images? Are they sent to a printer, or
are they just FYI, or what?


-----Original Message-----
From: Gonzalez, Alex [mailto:[EMAIL PROTECTED]] 
Sent: Monday, November 25, 2002 12:46 PM
To: Exchange Discussions
Subject: RE: Command Switch or 3rd Party software for Send/Recieve on OXP


Well its mainly pictures of what displays are going to be in the store. Some
of these files used to be Gig sized but our advertising department has
shrunk them down quite a bit.


-----Original Message-----
From: Daniel Chenault [mailto:[EMAIL PROTECTED]] 
Sent: Monday, November 25, 2002 3:41 PM
To: Exchange Discussions

<thinking outside the box>

What is this 2M file? Does it have to be 2M? Is it generic for all users,
specific to a region, specific to one user? Specific to one store, group of
stores, or what? There may be another way to do this.

-----Original Message-----
From: Gonzalez, Alex [mailto:[EMAIL PROTECTED]] 
Sent: Monday, November 25, 2002 2:38 PM
To: Exchange Discussions
Subject: RE: Command Switch or 3rd Party software for Send/Recieve on OXP


Both.  Home offices all over the place.  We are a music distributor. These
people are the ones that stock the shelves at your local Kmart or Walmart
with music.  They are in the store all day long stocking shelves so they
don't have connectivity. 

Thank you,
 
Alex Gonzalez
Senior Systems Administrator
Handleman Company
[EMAIL PROTECTED]
(248) 362-4400 Ext. 4914

-----Original Message-----
From: Martin Blackstone [mailto:[EMAIL PROTECTED]] 
Sent: Monday, November 25, 2002 3:14 PM
To: Exchange Discussions

Who sends them all this stuff? Is it the home office, or is it a number of
people all over the place?


-----Original Message-----
From: Gonzalez, Alex [mailto:[EMAIL PROTECTED]] 
Sent: Monday, November 25, 2002 12:05 PM
To: Exchange Discussions
Subject: RE: Command Switch or 3rd Party software for Send/Recieve on OXP


Actually they don't check their email all day.  They just download the days
mail and read that till the next day.  We are trying to implement wireless
cards so that they can always check mail.  Right now its too inconsistent
for our reps.  They stock CD's at stores and there is too much RF in many
for it to work.  Plus there isn't enough 3G coverage yet nationally.

-----Original Message-----
From: Tony Hlabse [mailto:[EMAIL PROTECTED]] 
Sent: Monday, November 25, 2002 2:58 PM
To: Exchange Discussions

Lets see 800 users 40 incoming lines. Assume each person checks his email 8
times a day and stays on for 20 minutes. Twenty people per line. There are
3600 minutes in a day. Eight accesses, times twenty people, times 20 minutes
per call comes out to 3200. Wow I would like to see that phone bill.



----- Original Message ----- 
From: "Chris Scharff" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[EMAIL PROTECTED]>
Sent: Monday, November 25, 2002 2:38 PM
Subject: RE: Command Switch or 3rd Party software for Send/Recieve on OXP


> Still waiting for you to provide a shining example of how I ought to
be
> doing it by tackling all of those hard technical questions with gusto
and
> aplomb. But as usual it seems you're much more inclined to engage in
silly
> banter or name calling.
>
> > -----Original Message-----
> > From: Christopher Hummert [mailto:[EMAIL PROTECTED]]
> > Sent: Monday, November 25, 2002 1:13 PM
> > To: Exchange Discussions
> >
> > Wow.....Chris being a total jerk again. Come on tell me something
> > new :)
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]] On Behalf Of Gonzalez,
> > Alex
> > Sent: Monday, November 25, 2002 11:07 AM
> > To: Exchange Discussions
> > Subject: RE: Command Switch or 3rd Party software for Send/Recieve 
> > on OXP
> >
> >
> > Your being a total jerk about this question.  I don't see what isn't

> > technical about this question.  It wasn't a question of what our
> > people do, its how to automate our systems so they don't have to do 
> > as much manual work and bill for it. Daniel Chenault hit the nail on

> > the head. It is creating a technical solution for a non technical 
> > problem.  Isn't that what technology does?  I apologize if I didn't 
> > give enough detail. These users are all on dialup and receive large 
> > emails with large attachments (pictures mainly) all day.  When they 
> > go to synchronize their inbox it can take up to 2 hours for all the 
> > mail to download.  The company doesn't want them billing for the 
> > time it takes to sit in front of their laptops waiting for it to 
> > download.  They would rather schedule it at night and just have the 
> > rep read it while they are in the field the next day.  As far as the

> > question goes here is a refresher:
> >
> > Does anyone know of a command switch for Outlook.exe in Outlook XP
> > that I could create a scheduled task that would open Outlook and 
> > perform a Send/Receive and then close Outlook?  Or is there any 
> > third party software that would do this.  Remember this is Outlook 
> > XP and the security is different.
> >
> > All you had to do was post back if you knew something.  You don't
> > have to be rude about it.  Whether the user is awake or asleep is 
> > irrelevant all I needed to know is if you knew of anything.  Maybe 
> > you don't know what a command switch is?  I don't know.  All I am 
> > looking for is something like "Outlook /sendreceive" (obviously that

> > isn't it or I wouldn't be posting this), so that I could put the
> > switch in the scheduled task to run Outlook.exe, setup Outlook to 
> > dial if there is no connection, run a send/receive, and be done with

> > it.  Or if there was a third party app that would do this for me.
> >
> > -----Original Message-----
> > From: Chris Scharff [mailto:[EMAIL PROTECTED]]
> > Sent: Monday, November 25, 2002 12:51 PM
> > To: Exchange Discussions
> >
> > Well, 287677 might work as well depending on what the actual problem

> > to be solved is, but apparently this isn't the week for properly
> > phrased technical questions.
> >
> > > -----Original Message-----
> > > From: Tom Meunier [mailto:[EMAIL PROTECTED]]
> > > Sent: Monday, November 25, 2002 11:45 AM
> > > To: Exchange Discussions
> > >
> > > If I had that, I would have noticed that he wants a scheduled
> > > execution of the F5 key, and would have kept my mouth shut. Or 
> > > perhaps suggested using the sendkeys thingy off the resource
kit
> > > (win2000 i think).
> > >
> > > http://support.microsoft.com/default.aspx?scid=KB;en-us;q259103
> > >
> > > -----Original Message-----
> > > From: Andy David [mailto:[EMAIL PROTECTED]] Posted At:
> > > Monday, November 25, 2002 11:34 AM Posted To: MSExchange
> > Mailing List
> > > Conversation: Command Switch or 3rd Party software for
> > Send/Recieve on
> > > OXP
> > > Subject: Re: Command Switch or 3rd Party software for
> > Send/Recieve on
> > > OXP
> > >
> > >
> > > I did, however, ask Santa for the thingy that will read
> > email to me in
> > > my sleep.
> > >
> > > ----- Original Message -----
> > > From: "Tom Meunier" <[EMAIL PROTECTED]>
> > > To: "Exchange Discussions" <[EMAIL PROTECTED]>
> > > Sent: Monday, November 25, 2002 12:31 PM
> > > Subject: RE: Command Switch or 3rd Party software for
> > Send/Recieve on
> > > OXP
> > >
> > >
> > > I think once the guy post the actual problem he's trying to solve,

> > > rather than his non-solution to it, it will become clear
> > that either
> > > BLAT or MAPISEND will solve the problem.
> > > But who knows, since he won't give any details.
> > >
> > > _________________________________________________________________
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