Information in the headers..

If my memory serves me right, June was the time of one of the large virus outbreaks no? if so then the messages might have been sitting at someones queueu (AV).

A problem I've seen on a Exchange box was that the DNS could not resolve the domain and the message stayed in the queue until the connection was up and the domain was resolved.. Since their connection wasn't very good they had this quite often.

IF your customer still has this problem you may want to use message tracking and uw SMTP loggings to gather more information.



--B.

At 07:03 16-01-2003 -0500, you wrote:
I just received an email from a customer saying she was worried about
emails not arriving.  This was sent on 12/6 and just arrived today -
1/16.

They have an Exchange 2000 SP3 box forwarding to a Trend InterScan Virus
Wall which is using DNS to send emails.  I know both boxes have the
correct time on them so I'm stumped how this message could have bounced
around so long.

Any ideas?

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