Are those folks on Bell South?

We have a user who just contacted me this morning to tell me her Blackberry
isn't receiving; I'm pretty sure she's a Bell South connected customer.

-Ben-
Ben M. Schorr, MVP-Outlook, CNA, MCPx3
Director of Information Services
Damon Key Leong Kupchak Hastert
http://www.hawaiilawyer.com
>  
>  
> -----Original Message-----
> From: Alverson, Tom [mailto:[EMAIL PROTECTED]] 
> Sent: Friday, February 14, 2003 12:04 PM
> To: Exchange Discussions
> 
> We still have 2 blackberry users who are not receiving 
> messages.  Mine started working last night at about 8:00pm.  
> A few were fixed today by doing a master reset (paperclip in 
> the hole in the back) and then going to options/network 
> settings and clicking the wheel and choosing "register now".
> 
> 
> There are still 2 units that have messages pending.  Aether 
> tech support claims that some are still backlogged and we 
> should just wait a while.  They cannot even receive APB's or 
> pin to pin messages (in addition to not receiving messages 
> from the blackberry enterprise server).  Maybe these two will 
> fix themselves by Monday...
> 
> Tom
> 
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