Aether is the provider and the units are 957's with wireless service
provided by Cingular.

Tom
 
-----Original Message-----
From: Ben Schorr [mailto:[EMAIL PROTECTED]] 
Sent: Friday, February 14, 2003 5:14 PM
To: Exchange Discussions

Are those folks on Bell South?

We have a user who just contacted me this morning to tell me her Blackberry
isn't receiving; I'm pretty sure she's a Bell South connected customer.

-Ben-
Ben M. Schorr, MVP-Outlook, CNA, MCPx3
Director of Information Services
Damon Key Leong Kupchak Hastert
http://www.hawaiilawyer.com
>  
>  
> -----Original Message-----
> From: Alverson, Tom [mailto:[EMAIL PROTECTED]]
> Sent: Friday, February 14, 2003 12:04 PM
> To: Exchange Discussions
> 
> We still have 2 blackberry users who are not receiving messages.  Mine 
> started working last night at about 8:00pm.
> A few were fixed today by doing a master reset (paperclip in the hole 
> in the back) and then going to options/network settings and clicking 
> the wheel and choosing "register now".
> 
> 
> There are still 2 units that have messages pending.  Aether tech 
> support claims that some are still backlogged and we should just wait 
> a while.  They cannot even receive APB's or pin to pin messages (in 
> addition to not receiving messages from the blackberry enterprise 
> server).  Maybe these two will fix themselves by Monday...
> 
> Tom
> 
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