1. Upgrade to 5.5, SP4. 2. Are OWA and Exchange loaded on the same server? If not, what shows up in the IIS server logs? 3. What version of IIS are you running? 4. Are your OWA and Exchange servers running the same service packs?
AND... 5. What has changed on your servers in the last week or so? Everything from Reg changes to Software installs/uninstalls to new hardware. -----Original Message----- From: Clishe, Jason [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 12, 2003 10:07 AM To: Exchange Discussions Subject: Cannot attach file in OWA I've been pulling my hair out all morning trying to figure this out. A client called me out to look at an OWA issue. For the past week or so, no users can attach files to an email message using OWA. It's an Exchange 5.5 SP3 box running on NT4 SP6a. While composing a new message, a user switches to the Attachment tab. User browses to the file to be attached and clicks Open. When they click "Add attachment now", the image of the 2 folders with the paper flying from one to the other appears, but nothing ever happens. I've been told they have let this go overnight, and still nothing. No error message appears on the client, just the graphic of the paper flying from one folder to another. Here is some further info: 1. No errors appear in any of the event logs on the Exchange server 2. This is the only Exchange server 3. Temp files are being created in the \Webtemp folder 4. Permissions on the \Webtemp folder are set to Everyone - Full Control 5. Application settings on the Exchange virtual directory is set to Execute (including script) 6. As soon as an OWA client clicks the "add attachment now" button, I can hear a beep coming from the Exchange server (the "chord" wav file, if that makes a difference) 7. Norton antivirus is running on the Exchange server. I have tried stopping the service completely, which didn't help I have searched the Microsoft KB and Google Groups inside and out, and haven't found anything. Does anyone have a clue what could be going on? Jason _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
