Yes, OWA and Exchange are on the same box. It is running IIS4.0 The client says *nothing* has changed on the server. There is only one administrator and he claims that he hasn't even logged onto the box in about 2 weeks.
Jason > -----Original Message----- > From: Blunt, James H (Jim) [mailto:[EMAIL PROTECTED] > Sent: Wednesday, March 12, 2003 1:37 PM > To: Exchange Discussions > Subject: RE: Cannot attach file in OWA > > > 1. Upgrade to 5.5, SP4. > 2. Are OWA and Exchange loaded on the same server? If not, > what shows up in the IIS server logs? 3. What version of IIS > are you running? 4. Are your OWA and Exchange servers > running the same service packs? > > AND... > > 5. What has changed on your servers in the last week or so? > Everything from Reg changes to Software installs/uninstalls > to new hardware. > > -----Original Message----- > From: Clishe, Jason [mailto:[EMAIL PROTECTED] > Sent: Wednesday, March 12, 2003 10:07 AM > To: Exchange Discussions > Subject: Cannot attach file in OWA > > > I've been pulling my hair out all morning trying to figure this out. > > A client called me out to look at an OWA issue. For the past > week or so, no users can attach files to an email message > using OWA. It's an Exchange 5.5 SP3 box running on NT4 SP6a. > > While composing a new message, a user switches to the > Attachment tab. User browses to the file to be attached and > clicks Open. When they click "Add attachment now", the image > of the 2 folders with the paper flying from one to the other > appears, but nothing ever happens. I've been told they have > let this go overnight, and still nothing. No error message > appears on the client, just the graphic of the paper flying > from one folder to another. > > Here is some further info: > > 1. No errors appear in any of the event logs on the Exchange > server 2. This is the only Exchange server 3. Temp files are > being created in the \Webtemp folder 4. Permissions on the > \Webtemp folder are set to Everyone - Full Control 5. > Application settings on the Exchange virtual directory is set > to Execute (including script) 6. As soon as an OWA client > clicks the "add attachment now" button, I can hear a beep > coming from the Exchange server (the "chord" wav file, if > that makes a difference) 7. Norton antivirus is running on > the Exchange server. I have tried stopping the service > completely, which didn't help > > I have searched the Microsoft KB and Google Groups inside and > out, and haven't found anything. Does anyone have a clue what > could be going on? > > Jason > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
