What mode are you running in? MAPI? MAPI/VAPI? Nate
> ---------- > From: Alverson, Tom > Reply To: [EMAIL PROTECTED] > Sent: Monday, June 2, 2003 12:48 > To: [EMAIL PROTECTED] > Subject: RE: NAV for Exchange 5.5 is freaking out... > > It's doing it again... > > After the below changes NAV ran for about 10 minutes and then gave me the > error messages once. It then ran another 10 minutes and started giving > me > the errors about every 2 minutes. I shut down NAV again for a while. I > guess I'll start it up again later tonight and see how it goes. Symantec > will probably have newer definitions available by then. > > > -----Original Message----- > From: Alverson, Tom [mailto:[EMAIL PROTECTED] > Sent: Monday, June 02, 2003 1:21 PM > To: Exchange Discussions > > Thanks for all the replies. > > I had tried stopping starting the service earlier but got the errors as > soon > as it restarted. I also just got a message that someone was having > trouble > mailing a 7Meg PDF files to another exchange server in the same > orgainization but over a WAN link. Maybe this email was causing NAV to > freak. > > I had already downloaded the latest definitions but didn't update them > right > away because they were the "same". I went ahead and ran the updater (the > exe) while NAV was stopped and also went into the two lastest definitions > directories and deleted a few files that were older than the definitions. > Somehow the old files get pulled into the new definition directory during > an > update and I don't think they are needed. As soon as I started the > service > NAV moved the files from INCOMING to the dated directory and hasn't > complained yet. > > Hopefully this fixes it. I am guessing that the problem was either the > definitions were messed up or something about the 7meg email was causing > nav > to crash. > > Tom > > > -----Original Message----- > From: Blunt, James H (Jim) [mailto:[EMAIL PROTECTED] > Sent: Monday, June 02, 2003 1:01 PM > To: Exchange Discussions > > Tom, > > We have the same setup here that you do. > > 1) I would take Nate's advice about stopping/starting the NAV services > first. However, one piece of advice...Go logon locally to the machine and > do it from there. What we have had happen is that we restart the services > via a remote session and it looks like it worked, but if you go logon > locally, we were seeing the the service hadn't restarted...weird. > > 2) Nate and Bob are correct that it could very well be a corrupt .dat > file...go reinstall it. We have had one instance here though where we had > to uninstall NAV and reinstall it. > > HTH...let us know what worked. > > Jim Blunt > Bechtel Hanford, Inc. > > -----Original Message----- > From: Couch, Nate [mailto:[EMAIL PROTECTED] > Sent: Monday, June 02, 2003 9:55 AM > To: Exchange Discussions > Subject: RE: NAV for Exchange 5.5 is freaking out... > > > I have seen this occur on our servers in two instances. > > 1) While you may have done this already. Stop and restart the NAV > services. > I have seen where they will whack out and doing thill settle them down. > > 2) The other thing I have seen and you have alluded to it here is that the > virus DAT file may be corrupt resulting in NAV losing functionality. When > this happened to me we downloaded the DAT from Symantec again and > reinstalled it. This worked. I have also had it happen where we had to > go > back one version of the DAT because the current DAT was corrupt from > Symantec. Or at least it was getting corrupted somewhere along the way > between Symantec and my server. Either way we had to go back one. > > I hope something here helps. > > Nate Couch > EDS Messaging > > > ---------- > > From: Alverson, Tom > > Reply To: [EMAIL PROTECTED] > > Sent: Monday, June 2, 2003 11:49 > > To: [EMAIL PROTECTED] > > Subject: NAV for Exchange 5.5 is freaking out... > > > > I am running Exchange 5.5 sp4 on a win2k server. I am running NAV for > > Exchange version 2.18 and no other antivirus software on the server. > > It has been running fine for months without problems. Today it > > started spewing the two following errors to the screen over and over > > and over: > > > > NAVEVAPI error > > NAVEVAPI.DLL Internal Error. > > > > A Microsoft Exchange store memory allocation has failed. > > > > (C:\NAVMSE\Source\NAVEVAPI\NAVEVAPI.CPP, 675) > > > > > > > > NAVEVAPI error > > NAVEVAPI.DLL Internal Error. > > > > Error Code = 0xc0090094, Additional = (null) > > > > (C:\NAVMSE\Source\NAVEVAPI\NAVEVAPI.CPP, 1131) > > > > > > I was also getting a bunch of alerts from my Blackberry server > > (running on a different machine) that I believe were just a side > > effect of the NAV broo-ha-ha. The virus defs are the latest from > > yesterday 6-1-2003 rev2. I have seen these navevapi.dll errors > > sporadically (one ever couple of days) but they did not seem to cause > > any problems. Now the errors are occurring about every second while > > the NAV service is running. I stopped NAV for now and have not seen > > any errors in the event log for about 15 minutes now (including > > blackberry). > > > > Has anyone seen this or does anyone have suggestions for getting NAV > > running again?? > > > > Tom > > > > _________________________________________________________________ > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > Web Interface: > > http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode > > =&la > > ng=english > > To unsubscribe: mailto:[EMAIL PROTECTED] > > Exchange List admin: [EMAIL PROTECTED] > > > > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: > http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&la > ng > =english > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: > http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&la > ng > =english > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: > http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&la > ng > =english > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: > http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&la > ng=english > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
