Do you have more than one IP address on your Exchange server?

Or if your server is behind NAT, then it would have an internal address
and external address...

Here is what I am getting at. Maybe under some circumstances Outlook is
trying to get to the wrong IP address.

Try the HOSTS file in this format

Your.server.ip.address  servername      servername.yourdomain.name.com

This way you will make sure that both the NetBIOS name and the FQDN of
your server are pointing to the same IP.

-----Original Message-----
From: Warren Cundy [mailto:[EMAIL PROTECTED] 
Sent: Friday, July 18, 2003 1:06 PM
To: Exchange Discussions
Subject: Outlook/Exchange/VPN connectivity problem

Hi guys,

A few users are having an intermittent connectivity problem to Exchange
server over a VPN connection.  Here's what we're using: Exchange 2000
Sp3,
Outlook 2002 Sp2 on the clients.

When these users connect to our VPN, they can see/ping everything,
including
Exchange, but always have problems opening outlook.  First they have to
set
their profile to manually control the connection and force an online
connection.  Even then they have to hit "retry" a few times, but it
finally
connects, although very slowly.

I know DNS DNS DNS, but they can ping the Exchange server by name, and I
even gave them entries in the HOSTS file for the local (internal VPN)
address of the Exchange server... any thoughts here?  Its driving me
crazy.

-W

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