Yes we are receiving that message at 1400 over the VPN.  I'll try 1300
thanks.

-Warren


-----Original Message-----
From: Roger Seielstad [mailto:[EMAIL PROTECTED] 
Sent: Monday, July 21, 2003 4:10 AM
To: Exchange Discussions
Subject: RE: Outlook/Exchange/VPN connectivity problem


Hmm. Technet's wrong. We run 1300 all over the place (it's the Cisco
client).

Are you still receiving the need to fragment message?

--------------------------------------------------------------
Roger D. Seielstad - MTS MCSE MS-MVP
Sr. Systems Administrator
Inovis Inc.


> -----Original Message-----
> From: Warren Cundy [mailto:[EMAIL PROTECTED]
> Sent: Friday, July 18, 2003 4:15 PM
> To: Exchange Discussions
> Subject: RE: Outlook/Exchange/VPN connectivity problem
> 
> 
> Thanks for this Roger.
> 
> However the ping still doesn't work at 1400.  Technet says
> not to set this
> below 1400, what else can I do?
> 
> Thanks
> 
> -Warren
> 
> -----Original Message-----
> From: Roger Seielstad [mailto:[EMAIL PROTECTED]
> Sent: Friday, July 18, 2003 10:54 AM
> To: Exchange Discussions
> Subject: RE: Outlook/Exchange/VPN connectivity problem
> 
> 
> Nope. Not DNS.
> 
> MTU size. Do a technet search on MTU (or check with your VPN
> client vendor
> if you're not using the built in client) and find out how to 
> set the MTU to
> <1500 (we use 1400).
> 
> Outlook has a nasty habit of setting the Do Not Fragment bit on 
> communications, and sends it at the existing MTU size. The VPN client 
> then encapulates the packet and adds to the packet size, exceeding
> the network's
> MTU. The first hop router then generates an ICMP reply 
> basically saying the
> packet needs to be fragmented by DF flag is set (Don't Fragment Flag).
> 
> You can test it with the following command while connected via VPN.
>       ping -l 1536 -f ipaddress
> 
> 1536 is the standard Ethernet MTU. Try dropping that to 1400
> and seeing if
> it works. I'd bet that's your culprit.
> 
> --------------------------------------------------------------
> Roger D. Seielstad - MTS MCSE MS-MVP
> Sr. Systems Administrator
> Inovis Inc.
> 
> 
> > -----Original Message-----
> > From: Warren Cundy [mailto:[EMAIL PROTECTED]
> > Sent: Friday, July 18, 2003 1:06 PM
> > To: Exchange Discussions
> > Subject: Outlook/Exchange/VPN connectivity problem
> > 
> > 
> > Hi guys,
> > 
> > A few users are having an intermittent connectivity problem to 
> > Exchange server over a VPN connection.  Here's what we're using:
> > Exchange 2000 Sp3,
> > Outlook 2002 Sp2 on the clients.
> > 
> > When these users connect to our VPN, they can see/ping everything, 
> > including Exchange, but always have problems opening outlook.  First
> > they have to set
> > their profile to manually control the connection and force an online
> > connection.  Even then they have to hit "retry" a few times, 
> > but it finally
> > connects, although very slowly.
> > 
> > I know DNS DNS DNS, but they can ping the Exchange server by name, 
> > and I even gave them entries in the HOSTS file for the local
> (internal VPN)
> > address of the Exchange server... any thoughts here?  Its
> > driving me crazy.
> > 
> > -W
> > 
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