Does your CPU peg at 100% when this happens? 

-----Original Message-----
From: Pfefferkorn, Pete (pfeffepe) [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, August 06, 2003 7:47 AM
To: Exchange Discussions
Subject: Exchange 5.5 OWA hangs, cannot stop/restart IIS question

Sorry if this comes in a second time.  Tried posting and it didn't come
through...sending as plain text this time.

Exchange 5.5 SP4 on 2000 Server running OWA IIS 5.0.� Have current security
patches.  Check version of CDO.DLL version 5.5.2655.79 CDOHTLM.DLL
5.5.2655.77 which seems to be current.
�
Been battling with our OWA server for the last week or so.� For no reason
that I can determine, OWA just stops responding.� It looks as if its trying
to bring up the LOGON.ASP page but nothing displays and it just hangs.� If
you go in the services control panel and try to stop the World Wide
Publishing Service it sits and eventually you get an error: 
�
"1053 service did not respond to a start or control request in a timely
manner".
�
Then if you try and kill the task manager and try and kill inetinfo.exe
service you get a message:
�
"could not stop IIS Admin Service on local computer, access denied"
�
The only recourse I have is to reboot the bloody system to get it back up.�
I've looked at the logs and do not see anything unusual.� Nothing in the
event logs either.� Really weird!� This happened a few months back and then
it suddenly cleared up.� Before I call MS I though I would run it by the
Exchange Listserv to see if anyone else has encountered this problem.

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