The account you're using to run the backup has administrative rights on the
server?

Ed Crowley MCSE+Internet MVP
Freelance E-Mail Philosopher
Protecting the world from PSTs and Bricked Backups!T

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Scott Force
Sent: Wednesday, August 13, 2003 9:57 AM
To: Exchange Discussions
Subject: Exchange Services

I just setup a new Exchange 5.5/4 server on Windows 2000.  (I'm in the
process of using Ed's move server method).  I installed the new server in
the same org/site with a different name and I moved all my users mailboxes
over.  Everything seems to be working as planned until I try to backup the
IS.

I use Backup Exec (9.0) and it was failing with "access denied to database
information store".  Made sure all the permissions were correct and they are
so I then tried to use plain old NTBackup, whick it too failed with the
following Event ID:

Event Source: NTBackup
Event ID: 8010
Description: Microsoft Exchange services returned 'Access is denied. 'from a
call to 'BackupOpen()' additional data
'\\Servername\E$\exchsrvr\DSADATA\\edb00004.log'

Any thoughts or suggestions?  Could I have hosed the store during the move?
(I used Exchange Server Admin to move the mailboxes).  Veritas suggested
running eseutil and isinteg to check the integrity of the IS. 
Thanks in advance, Scott.

  

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