Erick,

Have you attempted to Telnet anywhere and send mail manually?

-----Original Message-----
From: Erick Thompson [mailto:[EMAIL PROTECTED] 
Sent: Monday, September 08, 2003 1:12 PM
To: Exchange Discussions
Subject: RE: Message failure


That was a bad example, as it was a mistake on my part. However, I am still
getting a lot of the error messages, with addresses I know are good. 

As for the error code, you're right, it does tell me something, but not a
lot. I know what the various codes mean, but it's not that useful without
some context. For example, 500 is "Syntax error, command unrecognized". What
was the command that was unrecognized? 

So, let me further define my question. What I am looking for is information
on exactly what failed. On another SMTP engine (Lyris) I admin, I get an
error message that has enough information to give me some idea of what went
wrong. Something like this is what I'm looking for (some personal info
stripped).

Here is additional information about this error:

Email: [EMAIL PROTECTED]
Name:  ****
List:  japanforum
Cause: Mail is undeliverable after 3 attempts.

To delete this member, send the following two line message to
[EMAIL PROTECTED]

   login (enter your password here)
   delete japanforum [EMAIL PROTECTED]

---

Mail Transaction log:

--> Sending email to: [EMAIL PROTECTED]
<-- DNS lookup succeeded, found 12 acceptable mail servers for hotmail.com
--> Attempting to connect to: mx1.hotmail.com (65.54.254.129 25)
<-- [connection refused]
<-- Connection refused to: mx1.hotmail.com (65.54.254.129 25)
--> Attempting to connect to: mx1.hotmail.com (65.54.252.99 25)
<-- Connected to: mx1.hotmail.com (65.54.252.99 25)
<-- 220 mc5-f19 Microsoft ESMTP MAIL Service, Version: 5.0.2195.5600 ready
at  Sun, 7 Sep 2003 02:10:35 -0700 
--> HELO 192.168.2.99
<-- 250 mc5-f19 Hello [204.201.190.99]
--> MAIL FROM:<[EMAIL PROTECTED]>
<-- 250 [EMAIL PROTECTED] OK
--> RCPT TO:<[EMAIL PROTECTED]>
<-- 550 Requested action not taken: mailbox unavailable
--> QUIT

With this, I can see exactly what went wrong, and if it's something that I
should take a look at or not. So, where can I get this type of information
for a failed message in Exchange? I've check the log file specified in the
default SMTP virtual server, but only appears to contain source/dest IP
addresses.

Thanks,
Erick


> -----Original Message-----
> From: Blunt, James H (Jim) [mailto:[EMAIL PROTECTED]
> Sent: Monday, September 08, 2003 12:33 PM
> To: Exchange Discussions
> Subject: RE: Message failure
> 
> 
> Erick,
> 
> The message is actually very informative.  Three things:
>       1.  Did you actually look at where you were trying to send it? 
> [EMAIL PROTECTED]  Shouldn't that be @nbr.ORG?
>       2.  The system is telling you it couldn't deliver the
> message and is
> giving you a code to look up.
>       3.  Did you Google the following terms "email delivery codes"?
> 
>       Here is a link you may want to bookmark:
>       
> http://www.mailsbroadcast.com/email.bolts&nuts/smtp.codes.comm
> and.group.htm
> (may wrap)
> 
> You really need to start doing your own research and being a
> little more
> descriptive in not only your problem, but the layout of your 
> system and what
> you have done to try and fix the problem to this point.
> 
> -----Original Message-----
> From: Erick Thompson [mailto:[EMAIL PROTECTED]
> Sent: Monday, September 08, 2003 12:01 PM
> To: Exchange Discussions
> Subject: Message failure
> 
> 
> Hello,
> 
> I'm fairly new at working with Exchange. I'm having a problem
> with sending
> mail from my account. With almost every message (but not 
> every one), I get
> an error. The problem is, the message that Exchange sends 
> back to me is all
> but useless, I can't find any other references to the error. 
> How can I dig
> into this and find out what happened? I've check the event log with no
> success.
> 
> Thanks,
> Erick
> 
> 
> Your message did not reach some or all of the intended recipients.
> 
>       Subject:        FW: Budget
>       Sent:   9/8/2003 11:59 AM
> 
> The following recipient(s) could not be reached:
> 
>       [EMAIL PROTECTED] on 9/8/2003 11:59 AM
>             The e-mail system was unable to deliver the
> message, but did not
> report a specific reason.  Check the address and try again.  
> If it still
> fails, contact your system administrator.
>             <dc.nbr.lan #5.0.0>
> 
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