I have seen this with mailboxes as well and the only way I have cleared it
is by using the Exchange Client to access it and delete the messages.

Helen 
Bournemouth University

> -----Original Message-----
> From: Fyodorov, Andrey [SMTP:[EMAIL PROTECTED]
> Sent: Thursday, September 11, 2003 3:40 PM
> To:   Exchange Discussions
> Subject:      0 items, 7 unread
> 
> My turn to ask stupid questions :)
> 
> I have a user who is reporting that when she looks at this particular
> public folder, the folder is empty but the status bar shows "0 items, 7
> unread" (also she has a shortcut to that folder and there is a fat (7)
> next to it).
> 
> I remotely accessed her PC and ran Outlook /cleanviews but that did not
> help.
> 
> What else could I try?
> 
> Thanks!
> 
> 
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