OL: You Continuously Receive Prompts for Your NT Domain Credentials
http://support.microsoft.com/default.aspx?scid=kb%3ben-us%3b321652

Nikki

> I've actaully created a new test account to try and repicate this issue.
> The first time I tried to open Outlook with the new account the prompt
> appeared.  After hitting cancel about 10 times, Outlook worked fine. 
> Then, when I let this new account sit for about 1/2 hour the prompt
> reappeared.  I will try deleting this profile to see if it makes any
> difference as well as look into RFR.
> 
> > Does this happen if the users create a new Outlook profile? (maybe
> > something got screwed up in their original profiles)
> > 
> > Outlook 2000 uses RFR. After the first contact with the Exchange 2000
> > server, it is instructed to talk directly to the domain controllers.
> > 
> > Sincerely,
> > 
> > Andrey Fyodorov
> > Systems Engineer
> > Messaging and Collaboration
> > Spherion
> > 
> > 
> > -----Original Message-----
> > From: Nadine [mailto:[EMAIL PROTECTED]
> > Sent: Friday, September 12, 2003 2:52 PM
> > To: Exchange Discussions
> > Subject: RE: continuous prompt for NT domain credentials
> > 
> > At this point there are no known issues between the clients and domain
> > controllers.  They are all running Outlook 2000.
> > 
> > > Then probably the RFR or NSPI component of the System Attendant
> > service
> > > is misbehaving. RFR is in charge of arranging a meeting between a MAPI
> > > client and a Global Catalog. For some reason such a meeting is not
> > > taking place. Are there network issues between clients and domain
> > > controllers?
> > >=20
> > > By the way, which version of Outlook are they using? If it is 2000 or
> > > 2002, then RFR may be to blame.
> > >=20
> > > Outlook 97 and 98 do not use RFR services, instead they rely on NSPI
> > > proxy - the Exchange server talks to GC on their behalf. NSPI normally
> > > uses randomly negotiated RPC TCP ports. Have there been any port
> > > closures recently? There is a way to tell NSPI to only use specific
> > > ports.
> > >=20
> > > Sincerely,
> > >=20
> > > Andrey Fyodorov
> > > Systems Engineer
> > > Messaging and Collaboration
> > > Spherion
> > >=20
> > >=20
> > > -----Original Message-----
> > > From: Nadine [mailto:[EMAIL PROTECTED]
> > > Sent: Thursday, September 11, 2003 5:53 PM
> > > To: Exchange Discussions
> > > Subject: RE: continuous prompt for NT domain credentials
> > >=20
> > > Andrey,=3D20
> > >=20
> > > Actually at this point passwords are not set to expire on this
> > network.=3D20
> > > This will even happen to a new account that has just been setup.  It
> > > seems
> > > to be happening to all the users connected to this exchange server,
> > not
> > > just a select few.
> > >=20
> > > Nadine
> > >=20
> > > _________________________________________________________________

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