You can also select the option to get a delivery receipt when you send a message. If you get the receipt - it means that the message has been delivered to the recipient's mailbox. If the recipient can't see it, something is wrong with the recipient.
Sincerely, Andrey Fyodorov Systems Engineer Messaging and Collaboration Spherion -----Original Message----- From: Louanne Fournier [mailto:[EMAIL PROTECTED] Sent: Tuesday, September 16, 2003 9:36 AM To: Exchange Discussions Subject: How can I track messages? I have a user who has complained that she is sending mail (it is in her sent box) through Outlook Web Access to other users in our org and those users are not receiving her mail. I have confirmed that the mail has been sent and that it has not been received. I checked queues and nothing seems to be sitting there. What methods or tools can I use to track messages and see where they have gone? We are running Exchange 2000 SP3 with Outlook XP. Thanks in advance. Louanne Fournier [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&; lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
