Start simple: Does this user have local logon rights to the OWA server? 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Shawn Connelly
Sent: Saturday, October 11, 2003 6:42 PM
To: Exchange Discussions
Subject: OWA Error - Client seeing "The Page cannot be displayed"


OWA suddenly (for an unknown reason) stopped working for one client.  

After client enters mailbox name/user name and pass the next screen 
displayed is: 
"The Page cannot be displayed"  HTTP 500 Internal Server Error 

If I turn off "Show friendly HTTP error messages" IE 6, the message 
then becomes: 
"There are currently no logon servers available to service the logon 
request." 

Other details: 
- the client only began having problems this week and claims to have not
modified his password;
- the client can log into his email via Outlook in the office; 
- I can log into this mailbox without difficulty using an admins. 
credentials; 
- It is the same problem on any computer so the problem is not specific to
one computer.

As I mentioned, this just started happening and it's only this account 
(that I know of).  

The only thing that changed recently was that I placed OWA (separate 
from Exchange Server 5.5) into a DMZ.  But that change didn't seem to 
affect anyone else. 

Does anyone know why this happened and how to fix this? 

Thank you, 
Shawn 

P.S. I just found that I cannot send a message to this list using OWA. 
Anyway to configure outbound msgs in OWA to send as text only?

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