can the client then put in \exchange\username and see their mail?

check that your orgs primary email address is in his list of smtp addresses ...

mike

OWA suddenly (for an unknown reason) stopped working for one client.

After client enters mailbox name/user name and pass the next screen
displayed is:
"The Page cannot be displayed"  HTTP 500 Internal Server Error

If I turn off "Show friendly HTTP error messages" IE 6, the message
then becomes:
"There are currently no logon servers available to service the logon
request."

Other details:
- the client only began having problems this week and claims to have not
modified his password;
- the client can log into his email via Outlook in the office;
- I can log into this mailbox without difficulty using an admins.
credentials;
- It is the same problem on any computer so the problem is not specific to
one computer.

As I mentioned, this just started happening and it's only this account
(that I know of).


The only thing that changed recently was that I placed OWA (separate
from Exchange Server 5.5) into a DMZ.  But that change didn't seem to
affect anyone else.

Does anyone know why this happened and how to fix this?

Thank you,
Shawn

P.S. I just found that I cannot send a message to this list using OWA.
Anyway to configure outbound msgs in OWA to send as text only?

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