Have you actually loaded the tape in the drive? It needs to be in the drive instead of an open slot.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Boyd, Nathan Sent: Tuesday, January 06, 2004 1:43 PM To: Exchange Discussions Subject: Powercontrols I need to restore 5 mailboxes over three different periods of time. The Exchange restore server was recently taken away for a different project, so rather than recreating the restore environment I thought it a good time to try Powercontrols. I have used it before and liked it. Ok long introduction over. I have installed Extract Wizard on Backup Exec Server. I have installed Powercontrols on member server. I have placed first tape in Slot 1. Extract Wizard sees the drives but does not see the tape inside. The problem, according to ontrack (powercontrols), is we need the Windows drivers, rather than Veritas Drivers. They are telling me to install the windows drivers, as the product does not use the veritas drivers; I don't need to call Veritas to know this will be bad for our production backups. What do those who use Powercontrol in the same environment do? _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=& lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]

