What are the business objectives driving the request for SLAs? Does the business have specific objectives, expectations, or requirements that they're trying to meet or was this just an open-ended "we want you to come up with SLA's for Exchange"?
Jonathan Sent from my Verizon Wireless 4G LTE smartphone -------- Original message -------- From: Candee Date:05/14/2015 9:31 AM (GMT-05:00) To: [email protected] Subject: [Exchange] SLAs Morning! I've been tasked with creating SLAs for our Exchange environment. Does anyone have a favorite template I could use as a jumping off point? Thanks, Candee
