Is it possibly some weird in cached mode/not in cached mode thing with his Outlook? You haven't deleted their AD accounts have you?
Have you tried giving the perms in PowerShell with auto mapping set to true? Add-MailboxPermission -Identity UserA -User UserC -AccessRights FullAccess -AutoMapping $true On Fri, May 22, 2015 at 7:03 PM, Alice Goodman <[email protected]> wrote: > Check Steve Goodman's PS comments on this. Check using ADSIEdit for > attribute MsExchDelegateListLink. > > Might not be the right link here, but close. > > > http://www.stevieg.org/2010/08/auto-mapping-shared-mailboxes-in-exchange-2010-sp1-with-outlook-2010/ > > http://gyazo.com/e254bdf070e13e50a3368a7bfd8d208b > > > > And this might help too to see what is going on > > > http://mattellis.me/export-fullaccess-sendas-permissions-for-shared-mailboxes/ > > > > > Alice > > > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Daniel Chenault > *Sent:* Friday, May 22, 2015 2:48 PM > *To:* [email protected] > *Subject:* [Exchange] adding perms to a mbx > > > > Not sure what the problem is here.... > > Two users, A and B, have left the company and their manager (C) is to have > access to their mailboxes. No problem, right? EMC, find the account, > rclick, manage Full Access Permission, add C and we're done, right? > > Not working. User C's Outlook never shows A or B in the mailbox list. When > adding manually get "The name cannot be resolved. The name cannot be > matched to a name in the address list." Neither A nor B are hidden from the > GAL and I've added myself to those two accounts without issue. Anyone can > send mail to them so this is confusing. >
