On Exchange 2010 SP3 RU10. Most folks are still on Office 2010 and many are moving to Office 2013. In Office 2010, if I added someone to have Full Access Permission on a mailbox (Either through PS or EMC), it would show up in the left-hand column of their Outlook. Yippee! No more modifying the Outlook Profile to add the mailbox that way.
In Office 2013, suddenly, it is NOT showing up, even if it was there in Outlook 2010, AND the only way to get it to show up seems to go back to adding the mailbox in their Outlook profile. I have Googled a bit, I see that SEND is handled differently in 2013, but I am not sure about this not showing up issue. I did find one article, https://community.office365.com/en-us/f/148/t/230828 At the bottom, they say this: we've finally opened a SR with Microsoft and, the conclusion is that the problem comes from the shared mailbox, as it has more than 2000 folders, when maximum supported is 500. I have not been able to find any newer information than that from April 2014. Anyone seen this or have a solution? Thanks, Alice
