I would absolutely expect SOMETHING to be in the various logs. It's hard to predict which or where - but something.
From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On Behalf Of Orlebeck, Geoffrey Sent: Thursday, January 28, 2016 2:52 PM To: excha...@lists.myitforum.com Subject: [Exchange] RE: Exchange/Outlook 2010 Search Stops Working: We just had another outage where users could not perform searches. We had three users log into OWA and none of us were able to perform searches there either. Any further suggestions? Thanks, Geoff From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Michael B. Smith Sent: Monday, January 25, 2016 2:15 PM To: excha...@lists.myitforum.com<mailto:excha...@lists.myitforum.com> Subject: [Exchange] RE: Exchange/Outlook 2010 Search Stops Working: Yes, those look fine. I think your idea of checking OWA next will be informative. Also, just to make sure, do you use "online mode" or "Cached mode" and what version Outlook is deployed? From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Orlebeck, Geoffrey Sent: Monday, January 25, 2016 4:42 PM To: 'excha...@lists.myitforum.com' Subject: [Exchange] RE: Exchange/Outlook 2010 Search Stops Working: I think this looks good: [cid:image001.png@01D15A87.E2C71E00] Thanks, Geoff From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Ramatowski, Paul M. Sent: Monday, January 25, 2016 1:19 PM To: excha...@lists.myitforum.com<mailto:excha...@lists.myitforum.com> Subject: [Exchange] RE: Exchange/Outlook 2010 Search Stops Working: Not sure if it's relevant but just for grins, are the Content indexes healthy? Throw this into a ps1 file and run in EMS. Copy Code (Get-DatabaseAvailabilityGroup -Identity (Get-MailboxServer -Identity $computername).DatabaseAvailabilityGroup).Servers | Test-MapiConnectivity | Sort Database | Format-Table -AutoSize Get-MailboxDatabase | Sort Name | Get-MailboxDatabaseCopyStatus | Format-Table -AutoSize function CopyCount { $DatabaseList = Get-MailboxDatabase | Sort Name $DatabaseList | % { $Results = $_ | Get-MailboxDatabaseCopyStatus $Good = $Results | where { ($_.Status -eq "Mounted") -or ($_.Status -eq "Healthy") } $_ | add-member NoteProperty "CopiesTotal" $Results.Count $_ | add-member NoteProperty "CopiesFailed" ($Results.Count-$Good.Count) } $DatabaseList | sort copiesfailed -Descending | ft name,copiesTotal,copiesFailed -AutoSize } CopyCount And get results like this [cid:image002.png@01D15A87.E2C71E00] From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Orlebeck, Geoffrey Sent: Monday, January 25, 2016 4:08 PM To: 'excha...@lists.myitforum.com' Subject: [Exchange] Exchange/Outlook 2010 Search Stops Working: We have a two-node Exchange 2010 DAG. In the last couple weeks Search within Outlook (also 2010) has stopped working intermittently. When the Search function stops returning results, anyone else I speak with confirms the same experience. I've tried researching online, but all the help articles that come up revolve around home users (using POP3 or IMAP) or they focus on PST files when running Cached Mode. We run Exchange in Online Mode so no PST files. When the issue occurs, I do not see anything on our mailbox servers in Event Viewer, the Exchange Search services are running on both nodes. Are there any other known issues or places to look when we face this issue? I just thought about checking OWA, which I have not done during the time Search is down-so I will test that as well, but if there are any other areas to look at in the interim, I would appreciate other's assistance. Environment: Servers: Exchange 2010 SP3 UR 11 Clients: Windows 7 (x86) and Outlook 2010 (x86) Confidentiality Notice: This is a transmission from Community Hospital of the Monterey Peninsula. This message and any attached documents may be confidential and contain information protected by state and federal medical privacy statutes. They are intended only for the use of the addressee. If you are not the intended recipient, any disclosure, copying, or distribution of this information is strictly prohibited. If you received this transmission in error, please accept our apologies and notify the sender. Thank you. Confidentiality Notice: This is a transmission from Community Hospital of the Monterey Peninsula. This message and any attached documents may be confidential and contain information protected by state and federal medical privacy statutes. They are intended only for the use of the addressee. If you are not the intended recipient, any disclosure, copying, or distribution of this information is strictly prohibited. If you received this transmission in error, please accept our apologies and notify the sender. Thank you. Confidentiality Notice: This is a transmission from Community Hospital of the Monterey Peninsula. This message and any attached documents may be confidential and contain information protected by state and federal medical privacy statutes. They are intended only for the use of the addressee. If you are not the intended recipient, any disclosure, copying, or distribution of this information is strictly prohibited. If you received this transmission in error, please accept our apologies and notify the sender. Thank you.
