Environment: Exchange (Enterprise) 5.5 SP4
Hardware: Compaq Proliant ML530 dual Xeon processors, 1Gb RAM, 34Gb RAID 5 array
OS: Windows 2000 server SP2
Backup SW: ArcServe 2000

Problem: We cannot get a good IS backup using ArcServe2000 on three of our eight servers. The error code returned is:
(E8602 Failed to read from database. (DBNAME=Information store.EC=)

Now Here's where it gets interesting - After telling us to run ISINTEG with the -patch option (which didn't fix the problem), CA support is now telling us to run: ISINTEG -PRI -FIX -TEST and ISINTEG -PUB -FIX -TEST. 
Now this sounds pretty bogus to me especially since all three databases are working just fine.  The only time we have a problem is when it come time to backup. 

 Opinions/suggestions?

TIA,
Eric Holliday
Exchange Administrator
Corporate Information Systems
Logistics Management Institute
[EMAIL PROTECTED]

 
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