RE: Arcserve2000 and ISINTEG

[Benjamin Winzenz]

I would be running a backup with NTBackup WAY before I would be attempting to run ISINTEG.  Given the knoweldeg (or lack or it) exhibited by various CA techs, I trust them about as far as I can throw them.  Now, if you can’t get a good backup with NTBackup, then maybe it’s time to call PSS, not CA Tech Support.   Ben Winzenz, MCSE Network/Systems Administrator Peregrine Systems, Inc.     -----Original Message----- From: HOLLIDAY, Eric [mailto:[EMAIL PROTECTED]] Sent: Monday, October 22, 2001 3:20 PM To: MS-Exchange Admin Issues Subject: Arcserve2000 and ISINTEG   Environment: Exchange (Enterprise) 5.5 SP4 Hardware: Compaq Proliant ML530 dual Xeon processors, 1Gb RAM, 34Gb RAID 5 array OS: Windows 2000 server SP2 Backup SW: ArcServe 2000 Problem: We cannot get a good IS backup using ArcServe2000 on three of our eight servers. The error code returned is: (E8602 Failed to read from database. (DBNAME=Information store.EC=) Now Here's where it gets interesting - After telling us to run ISINTEG with the -patch option (which didn't fix the problem), CA support is now telling us to run: ISINTEG -PRI -FIX -TEST and ISINTEG -PUB -FIX -TEST.  Now this sounds pretty bogus to me especially since all three databases are working just fine.  The only time we have a problem is when it come time to backup.   Opinions/suggestions? TIA, Eric Holliday Exchange Administrator Corporate Information Systems Logistics Management Institute [EMAIL PROTECTED]   List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm