You are correct, offline is when no one is connected. Your back up software should have some sort of agent add-on that allows you to back up while online tho.
-----Original Message----- From: Bruce Harrison [mailto:[EMAIL PROTECTED]] Sent: November 28, 2001 4:15 PM To: MS-Exchange Admin Issues Subject: RE: Information Store memory utilization is out of control General question on this thread: I do online backups of my Exch. 5.5 SP4 server daily. What exactly constitutes an offline backup? Does this mean you stop all the Exchange services first or just make sure no users are connected to the server? What is the easiest way to ensure it is an offline backup? -----Original Message----- From: Benjamin Winzenz [mailto:[EMAIL PROTECTED]] Sent: Wednesday, November 28, 2001 4:09 PM To: MS-Exchange Admin Issues Subject: RE: Information Store memory utilization is out of control And this isn't something that everyone should be attemtpting unless you are well versed in using these utilities and know the risks. Bottom line, if you aren't sure what is going on, or what is causing the problem, call PSS. It will be worth the $245 you spend for the call. And you will learn a lot. And before you attempt any maintenance, make sure that you have both an online and offline backup - just in case. Ben Winzenz, MCSE Network/Systems Administrator Peregrine Systems, Inc. -----Original Message----- From: David James [mailto:[EMAIL PROTECTED]] Sent: Wednesday, November 28, 2001 3:46 PM To: MS-Exchange Admin Issues Subject: RE: Information Store memory utilization is out of control I had this problem due to a corrupt database. A good offline defrag fixed it... -----Original Message----- From: Preston Jeffares [mailto:[EMAIL PROTECTED]] Sent: Wednesday, November 28, 2001 1:40 PM To: MS-Exchange Admin Issues Subject: RE: Information Store memory utilization is out of control So then he needs to limit it using the optimizer. -----Original Message----- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Wednesday, November 28, 2001 2:34 PM To: MS-Exchange Admin Issues Subject: RE: Information Store memory utilization is out of control True, but he says after a time the memory usage crashes his box, so it must be going overboard. -----Original Message----- From: Preston Jeffares [mailto:[EMAIL PROTECTED]] Sent: Wednesday, November 28, 2001 11:10 AM To: MS-Exchange Admin Issues Subject: RE: Information Store memory utilization is out of control This is common. STORE.EXE will use all available memory unless manually limited in the Optimizer. -----Original Message----- From: Geoff Waycik [mailto:[EMAIL PROTECTED]] Sent: Wednesday, November 28, 2001 1:07 PM To: MS-Exchange Admin Issues Subject: Information Store memory utilization is out of control I look after two servers for clients with Exchange Server 5.5 SP4 installed. Recently, one of the server's STORE.EXE process (lets call it SERVER1) started going out of control with respect to memory utilization. It starts at a reasonable 5M to 10M of memory used, then gradually climbs to about 300M. If I stop and restart the IS service, 400M to 500M of memory will clear up and STORE.EXE will drop down to it's usual 5M to 10M. If I don't stop and restart, the server starts to crumble, complaining about running out of memory. Software Installed on both Servers Are: Microsoft Small Business Server 4.5 Inoculan for Small Business Server (i was young and foolish) ArcServe for Small Business Server (ditto) Latest Service Packs and hotfixes for OS SP4 for Exchange, no hotfixes Memory for SERVER1 = 512M Memory for SERVER2 = 384M The one thing they have done recently is to upgrade their Internet service to DSL. SERVER1 network was upgraded first and almost immediately they began having this problem. The other server's network was upgraded last week but am not sure that the memory problem exactly coincided with the upgrade. Any help is greatly appreciated. Thanks. ____________________________________________ Geoff Waycik MCSE Tel: 613 384-4210 Fax: 613 384-8981 [EMAIL PROTECTED] List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
