Just wondering...have you looked at any of the other performace counters, not just 
memory utilization?  How quickly are messages being delivered into the store?  Is the 
OS thrashing (high pages per second in/out of virtual memory)?  

What is the virtual memory (OS) setting on the server set to?

You'll probably see a big difference after running the optimizer (which you said 
you'll do).

Our Exchange 5.5 SP3/SP4 servers (20 directly managed are SP4) and most have 384-512 
MB ram and usually store.exe is using 400-550MB of ram.  We reboot the servers monthly 
(unless something hangs -- usually the MTA starts non-responding forcing a reboot 
earlier).  We are running virus scanners on the servers (trend's scan mail for 
exchange).


> ----------
> From:         Geoff Waycik[SMTP:[EMAIL PROTECTED]]
> Reply To:     MS-Exchange Admin Issues
> Sent:         Wednesday, November 28, 2001 5:54 PM
> To:   MS-Exchange Admin Issues
> Subject:      RE: Information Store memory utilization is out of control
> 
> By fine, I mean it sits at 0 to 5% most of the time, even when memory is out
> of control.
> 
> -----Original Message-----
> From: Geoff Waycik [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, November 28, 2001 5:48 PM
> To: MS-Exchange Admin Issues
> Subject: RE: Information Store memory utilization is out of control
> 
> 
> CPU is fine and no Groupshield.
> 
> -----Original Message-----
> From: Benjamin Winzenz [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, November 28, 2001 4:03 PM
> To: MS-Exchange Admin Issues
> Subject: RE: Information Store memory utilization is out of control
> 
> 
> It shouldn't use so much that it will kill the server, but what you read is
> wrong.  Don't limit the amount of RAM used via Optimizer.  That is
> band-aiding the real problem.  Store.exe will use ALL available memory if it
> can and needs it.  My server has 1gb of mem and Store.exe is humming happily
> along using about 620mb worth of it.  Are you running Gropeshield (I mean
> Groupshield) on your server?  I'm pretty sure there was a advertised
> problem.  How's your CPU usage?  High as well?  Let us know.
> 
> Ben Winzenz, MCSE
> Network/Systems Administrator
> Peregrine Systems, Inc.
> 
> -----Original Message-----
> From: Geoff Waycik [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, November 28, 2001 2:43 PM
> To: MS-Exchange Admin Issues
> Subject: RE: Information Store memory utilization is out of control
> 
> But so much that it kills the server?  I read Q182505 and from this it looks
> like Exchange server will use TotalRAM/4, so in the case of the server witn
> 512M, Exchange will use up to 128M.  Am I miss-reading something there?  I
> have not used perfomrance optimizer yet, but will.
> 
> Thanks.
> 
> -----Original Message-----
> From: Preston Jeffares [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, November 28, 2001 2:10 PM
> To: MS-Exchange Admin Issues
> Subject: RE: Information Store memory utilization is out of control
> 
> 
> This is common.  STORE.EXE will use all available memory unless manually
> limited in the Optimizer.
> 
> -----Original Message-----
> From: Geoff Waycik [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, November 28, 2001 1:07 PM
> To: MS-Exchange Admin Issues
> Subject: Information Store memory utilization is out of control
> 
> 
> I look after two servers for clients with Exchange Server 5.5 SP4
> installed.
> Recently, one of the server's STORE.EXE process (lets call it SERVER1)
> started going out of control with respect to memory utilization.  It
> starts
> at a reasonable 5M to 10M of memory used, then gradually climbs to about
> 300M.  If I stop and restart the IS service, 400M to 500M of memory will
> clear up and STORE.EXE will drop down to it's usual 5M to 10M.  If I
> don't
> stop and restart, the server starts to crumble, complaining about
> running
> out of memory.
> 
> Software Installed on both Servers Are:
> Microsoft Small Business Server 4.5> 
> Inoculan for Small Business Server (i was young and foolish)
> ArcServe for Small Business Server (ditto)
> Latest Service Packs and hotfixes for OS
> SP4 for Exchange, no hotfixes
> Memory for SERVER1 = 512M
> Memory for SERVER2 = 384M
> 
> The one thing they have done recently is to upgrade their Internet
> service
> to DSL.  SERVER1 network was upgraded first and almost immediately they
> began having this problem.  The other server's network was upgraded last
> week but am not sure that the memory problem exactly coincided with the
> upgrade.
> 
> Any help is greatly appreciated.  Thanks.
> ____________________________________________
> Geoff Waycik MCSE
> Tel: 613 384-4210 Fax: 613 384-8981 [EMAIL PROTECTED]
> 
> 

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