The other issue you can bring to management is about your retention policy.
Get one, get it published. Enforce it. This keeps the people that want to
save e-mail forever in line.

> -----Original Message-----
> From: John Matteson [SMTP:[EMAIL PROTECTED]]
> Sent: Friday, December 14, 2001 11:32 AM
> To:   MS-Exchange Admin Issues
> Subject:      RE: Information Store Limit
> 
>     Depending on how far back this stuff goes, you can look into a message
> archiving system, this pulls mail that meet certain criteria (age, size,
> whatever) off to tape and leaves you with a link to the data inside the
> message. When you need the message back, you click on the message, wait
> for the tape to access the data and it gets restored automagically.
>  
>     As for upgrading to Enterprise, that would be a solution as well.
> Management needs to make some decisions.
>  
>     Personally, if these JPG files are in "active" messages (the business
> client is current), then I would kick management to get the upgrade to
> Enterprise and look at getting some additional hardware to support the
> growing mail store.
>  
> John Matteson; Exchange Manager 
> Geac Corporate Infrastructure Systems and Standards 
> (404) 239 - 2981 
> With sufficient thrust, pigs fly just fine. - RFC 1925 
>       -----Original Message-----
>       From: Randy Hensel [mailto:[EMAIL PROTECTED]]
>       Sent: Friday, December 14, 2001 11:13 AM
>       To: MS-Exchange Admin Issues
>       Subject: RE: Information Store Limit
>       
>       
>       We are a publishing company and we deal a lot with jpg files, most
> of our clients send them to us via email.  We have an FTP server but most
> clients are not that tech savvy.  A quick check of who the top offenders
> are shows that without exception they are the client contacts who receive
> these JPG files.  These users like to keep these files to refer to back to
> when doing new jobs.  I can understand the need to keep them, I just don't
> think it is necessary to keep them on the server.  For those who say PST
> files are bad.  What would you do? Upgrade to Enterprise, and let users
> have unlimited mailbox size? (that's not a rhetorical question, I
> understand your reasoning but it doesn't leave many options)  Imposing
> arbitrary limits is not going to fly as Frank pointed out.  That is
> something I am considering but there is a lot of data to purge before I
> can even consider that.
>        
>       Randy Hensel, MCP, Network Systems Administrator
>       Coffey Communications, Inc.
>       [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
>       509.525.0101 Ext. 594
>       509.525.4793 (Fax)
>       <http://www.coffeycomm.com/>
>       -----Original Message-----
>       From: John Matteson [mailto:[EMAIL PROTECTED]] 
>       Sent: Friday, December 14, 2001 7:37 AM
>       To: MS-Exchange Admin Issues
>       Subject: RE: Information Store Limit
>        
>       You will end up spending more money for disk space (server side or
> workstation side) if you put PST files into the mix. You loose a lot of
> advantages for  SIS and other things.
>        
>       Have you talked to management? What about getting management to back
> you running Exchange Mailbox Manager on the server? Thought about running
> Exmerge against the store to clear out all the MP3/AVI/MPEG/MOV files that
> are littering up the place?
>        
>       John Matteson; Exchange Manager 
>       Geac Corporate Infrastructure Systems and Standards 
>       (404) 239 - 2981 
>       With sufficient thrust, pigs fly just fine. - RFC 1925 
>               -----Original Message-----
>               From: Randy Hensel [mailto:[EMAIL PROTECTED]]
>               Sent: Friday, December 14, 2001 10:35 AM
>               To: MS-Exchange Admin Issues
>               Subject: RE: Information Store Limit
>               I will have to go with William on this one.  I have 147
> users the top 10 offenders account for more that 9GB of data.  As I see it
> I have 2 options, Spend $3300 on an Enterprise upgrade, or set storage
> quotas and encourage the use of PST files.  Seems like a no brainer to me,
> I have 5 users with more than 1GB each.  I don't mind users saving every
> little email but it seems logical that they should find somewhere else to
> put them.
>                
>               Randy Hensel, MCP, Network Systems Administrator
>               Coffey Communications, Inc.
>               [EMAIL PROTECTED]
> <mailto:[EMAIL PROTECTED]>
>               509.525.0101 Ext. 594
>               509.525.4793 (Fax)
>               <http://www.coffeycomm.com/>
>               -----Original Message-----
>               From: Lefkovics, William [mailto:[EMAIL PROTECTED]]
> 
>               Sent: Thursday, December 13, 2001 5:24 PM
>               To: MS-Exchange Admin Issues
>               Subject: RE: Information Store Limit
>                
>               What else you got? ;o)
>                
>               Not for primary email storage.  Only for archiving.
>                
>               -----Original Message-----
>               From: David N. Precht [mailto:[EMAIL PROTECTED]]
>               Sent: Thursday, December 13, 2001 5:23 PM
>               To: MS-Exchange Admin Issues
>               Subject: RE: Information Store Limit
>               but stable ?
>                       -----Original Message-----
>                       From: Lefkovics, William
> [mailto:[EMAIL PROTECTED]] 
>                       Sent: Thursday, December 13, 2001 19:46
>                       To: MS-Exchange Admin Issues
>                       Subject: RE: Information Store Limit
>                       It is a viable form of email archiving.
>                        
>                       William
>                        
>                       -----Original Message-----
>                       From: David N. Precht [mailto:[EMAIL PROTECTED]]
>                       Sent: Thursday, December 13, 2001 4:34 PM
>                       To: MS-Exchange Admin Issues
>                       Subject: RE: Information Store Limit
>                       as in don't use them
>                       -----Original Message-----
>                       From: Randy Hensel [mailto:[EMAIL PROTECTED]] 
>                       Sent: Thursday, December 13, 2001 19:07
>                       To: MS-Exchange Admin Issues
>                       Subject: RE: Information Store Limit
>                       I'm not sure I can recover that much space, I am
> planning an upgrade to 2000.  I don't have a quota in place it looks like
> I will need to implement that as well as plan some formal training on the
> use of pst files.
>                        
>                       Randy Hensel, MCP, Network Systems Administrator
>                       Coffey Communications, Inc.
>                       [EMAIL PROTECTED]
> <mailto:[EMAIL PROTECTED]>
>                       509.525.0101 Ext. 594
>                       509.525.4793 (Fax)
>                       <http://www.coffeycomm.com/>
>                       -----Original Message-----
>                       From: Lefkovics, William
> [mailto:[EMAIL PROTECTED]] 
>                       Sent: Thursday, December 13, 2001 3:59 PM
>                       To: MS-Exchange Admin Issues
>                       Subject: RE: Information Store Limit
>                        
>                       If you recover enough space within the database
> (perhaps 6GB+), an offline defrag would not be a bad idea.  
>                        
>                       Otherwise, yor plan is certainly sound.  Do you have
> a formal mailbox quota policy in place?
>                        
>                       William
>                        
>                       -----Original Message-----
>                       From: Randy Hensel [mailto:[EMAIL PROTECTED]]
>                       Sent: Thursday, December 13, 2001 3:57 PM
>                       To: MS-Exchange Admin Issues
>                       Subject: Information Store Limit
>                       I am running Windows NT 4.0 SP 6a and Exchange 5.5
> SP 4 (not Enterprise) I have run up against the 16GB information store
> limit.  I have managed to the IS started again and would like to take
> steps to reduce the IS size.  My plan is to:
>                        
>                       1.      Move data to PST files 
>                       2.      delete unused mailboxes 
>                       3.      reduce deleted item retention 
>                        
>                       Is this a good plan? Should I also do an off line
> defrag? Any thing else? 
>                        
>                       Thanks
>                        
>                       Randy Hensel, MCP, Network Systems Administrator
>                       Coffey Communications, Inc.
>                       [EMAIL PROTECTED]
> <mailto:[EMAIL PROTECTED]>
>                       509.525.0101 Ext. 594
>                       509.525.4793 (Fax)
>                       <http://www.coffeycomm.com/>
>                        
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