I think I may have miscommunicated my stance, I'm not the BOFH by any means! We have about 1200 users and past experience has shown me that if the users are simply educated on the use of the cache files, how the information is stored, etc. they're likely to complain about MIS deleting "all of their contacts". They generally don't mind having to enter the address from scratch one time for it to be saved again.
However, that is why I recommended the more tedious approach of using the NK2 file viewer so that the OP could resolve the situation with little user intervention. There may even be scripted solutions available to automate the process... - Sean On 2/26/08, Sam Cayze <[EMAIL PROTECTED]> wrote: > > "Other than that, I say delete the cache and call it good." > > > > Never heard of a better way to piss off your employees. > > > > You work for your company, they don't work for you. I even go out of > the way to back up my users NK2 files in case their hard drive fails. > > Perhaps it just our business nature, but all of our communication is > external and way to scattered to make contact or a GAL for them. Our NK2 > are Gold, pure Gold. > > > > *From:* Sean Martin [mailto:[EMAIL PROTECTED] > *Sent:* Tuesday, February 26, 2008 4:44 PM > *To:* MS-Exchange Admin Issues > *Subject:* Re: Mailbox delete/recreate > > > > There's an NK2 File Viewer that you can use to delete the offending entry > from each user's cache file. > > > > http://www.softpedia.com/get/Internet/E-mail/Mail-Utilities/NK2View.shtml > > > > Other than that, I say delete the cache and call it good. > > > > - Sean > > > > On 2/26/08, *Bryan Watmore* <[EMAIL PROTECTED]> wrote: > > I recently had to delete and recreate a mailbox for a faculty member and > now when people try and send email to this user they get bounce-back > messages stating the email could not be delivered. The address has remained > the same, although I figured there was some sort of SID attached to the > previous mailbox. Now you are required to re-enter the email and avoid > using the Outlook autofill to send email to this user. I know this will > eventually clear itself up, although I was curious if anyone had a trick to > fix this without having each individual delete their Outlook autofill > cache? Thanks! > > > > > > *-Bryan * > > > > This email and any attached files are confidential and intended solely for > the intended recipient(s). If you are not the named recipient you should not > read, distribute, copy or alter this email. Any views or opinions expressed > in this email are those of the author and do not represent those of the > University of Arizona. Warning: Although precautions have been taken to make > sure no viruses are present in this email, the College of Optical > Sciences cannot accept responsibility for any loss or damage that arise from > the use of this email or attachments. > > > > > > > > > > > ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
