I meant to say "...less likely to complain..." :)

- Sean


On 2/26/08, Sean Martin <[EMAIL PROTECTED]> wrote:
>
> I think I may have miscommunicated my stance, I'm not the BOFH by any
> means! We have about 1200 users and past experience has shown me that if the
> users are simply educated on the use of the cache files, how the information
> is stored, etc. they're likely to complain about MIS deleting "all of their
> contacts". They generally don't mind having to enter the address from
> scratch one time for it to be saved again.
>
> However, that is why I recommended the more tedious approach of using the
> NK2 file viewer so that the OP could resolve the situation with little user
> intervention. There may even be scripted solutions available to automate the
> process...
>
> - Sean
>
>
> On 2/26/08, Sam Cayze <[EMAIL PROTECTED]> wrote:
> >
> >  "Other than that, I say delete the cache and call it good."
> >
> >
> >
> > Never heard of a better way to piss off your employees.
> >
> >
> >
> > You work for your company, they don't work for you.    I even go out of
> > the way to back up my users NK2 files in case their hard drive fails.
> >
> > Perhaps it just our business nature, but all of our communication is
> > external and way to scattered to make contact or a GAL for them.  Our NK2
> > are Gold, pure Gold.
> >
> >
> >
> > *From:* Sean Martin [mailto:[EMAIL PROTECTED]
> > *Sent:* Tuesday, February 26, 2008 4:44 PM
> > *To:* MS-Exchange Admin Issues
> > *Subject:* Re: Mailbox delete/recreate
> >
> >
> >
> > There's an NK2 File Viewer that you can use to delete the offending
> > entry from each user's cache file.
> >
> >
> >
> >
> > http://www.softpedia.com/get/Internet/E-mail/Mail-Utilities/NK2View.shtml
> >
> >
> >
> > Other than that, I say delete the cache and call it good.
> >
> >
> >
> > - Sean
> >
> >
> >
> > On 2/26/08, *Bryan Watmore* <[EMAIL PROTECTED]> wrote:
> >
> > I recently had to delete and recreate a mailbox for a faculty member and
> > now when people try and send email to this user they get bounce-back
> > messages stating the email could not be delivered.  The address has remained
> > the same, although I figured there was some sort of SID attached to the
> > previous mailbox.  Now you are required to re-enter the email and avoid
> > using the Outlook autofill to send email to this user.  I know this will
> > eventually clear itself up, although I was curious if anyone had a trick to
> > fix this without having each individual delete their Outlook autofill
> > cache?  Thanks!
> >
> >
> >
> >
> >
> > *-Bryan *
> >
> >
> >
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> >
> >
> >
> >
> >
> >
> >
> >
> >
>
>
>

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