legacyExchangeDN issue-the new one is probably different than both of the 
originals.  This would probably be best served by adding X500 addresses to her 
mailbox to match the old ones.

The best way I've found to find the values you need if you don't know what the 
legacyexchangedn was before, is to find someone using Outlook and has a message 
that was received from the account before the problem (you'll need both in this 
case).  Open the received message, right-click the from username to get 
properties.  The address you need should be listed in here and can be grabbed 
with a cut-n-paste, as it can't resolve against the directory.

Create a custom address (call it X500) on the user's mailbox and paste in the 
value from the old e-mails and it should start working.  The format of the 
address you're looking for is something like 
/O=Orgname/OU=ADMINGROUP/cn=Recipients/cn=oldusername

We don't make a lot of x500 addresses, but I also tend to create a disabled 
user account in a special place in our AD that matches any that I have to add 
manually (aka, "oldusername" from above).  This way, if anyone tries to create 
a user down the road that matches a specially added X500, I don't have to hunt 
to find where the problem is.

Just my 2 cents--YMMV

-Bonnie

From: Paul Everett [mailto:[EMAIL PROTECTED]
Sent: Tuesday, March 11, 2008 8:55 AM
To: MS-Exchange Admin Issues
Subject: recreating mailbox accounts

I have a user who got married and changed her name.  We created a new=  AD User 
account with a new mailbox.  After realizing that we needed to connect her old 
mailbox with the new User account we deleted both the new mailbox and her 
original mailbox in AD using Exchange Tasks.  After they showed the red "x" on 
the mailboxes in ESM we reconnected her old mailbox with her new AD account and 
deleted (in ESM) the new mailbox account that was created when we created her 
new AD User.  Then back in AD we created a new email account for her original 
User account (since the old mailbox for this User was reconnected to her new 
User account) so we could forward any mail from her old name account to her new 
name account.

Now, any email getting sent from inside our Domain to either of the accounts 
don't get delivered.  We get a 5.4.6 error when sending to the original email 
address and a 5.1.1 when sending to the new email address.

She does seem to receive email to her new email address from my hotmail account.

I hope this is clear.  I'm a little dizzy just typing it.

Is Exchange just working out the mailboxes because there are two mailboxes with 
the same name but different SID's?

Is there a way to speed up this process? =20

Should I handle this situation differently?  I know I shouldn't have created a 
mailbox for the new AD User if I was going to reconnect her old account.

Thanks,

Paul Everett
IS Dept.
Lee Mental Health Center
239-791-1551

"Lee Mental Health Center, Inc. providing services through Ruth Cooper Center 
for Behavioral Health Care and VISTA Behavioral Crisis Services.  Visit our 
website at www.leementalhealth.org<blocked::http://www.leementalhealth.org/> to 
learn more."

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