Thanks. I deleted all entries for her old and new email address and we're still getting the same dnr's.
The 5.4.6 error I get when sending to the original email address states: "A configuration error in the e-mail system caused the message to bounce between two servers or to be forwarded between two recipients." But only when I have it forwarding to her new email address. There is not an NDR when forwarding is not enabled. Maybe I can change the time Exchange retains deleted objects to 0 days and reboot the Server?? Do you think Exchange may be retaining some info even though I have deleted both of the original mailboxes from ESM for both her old and new User? I also rebooted the Exchange Server this am. Paul ________________________________ From: Carol Fee [mailto:[EMAIL PROTECTED] Sent: Tuesday, March 11, 2008 6:09 PM To: MS-Exchange Admin Issues Subject: RE: recreating mailbox accounts delete the NK2 file CFee ________________________________ From: Paul Everett [mailto:[EMAIL PROTECTED] Sent: Tuesday, March 11, 2008 17:06 To: MS-Exchange Admin Issues Subject: RE: recreating mailbox accounts That's what I was thinking. Is there a way to flush an address book cache? ________________________________ From: Carol Fee [mailto:[EMAIL PROTECTED] Sent: Tuesday, March 11, 2008 4:49 PM To: MS-Exchange Admin Issues Subject: RE: recreating mailbox accounts Could this be a cached address book issue with the domain users ? CFee ________________________________ From: Paul Everett [mailto:[EMAIL PROTECTED] Sent: Tuesday, March 11, 2008 16:42 To: MS-Exchange Admin Issues Subject: RE: recreating mailbox accounts Yes, the old address is listed as an SMTP address for the new account. Everything looks as it should. The problem is only when receiving email from Domain Users on our network. She gets email fine from outside the network. Hope Exchange will figure it out by tomorrow. Btw, Exchange 2003 with 2003 AD. ________________________________ From: Troy Meyer [mailto:[EMAIL PROTECTED] Sent: Tuesday, March 11, 2008 12:03 PM To: MS-Exchange Admin Issues Subject: RE: recreating mailbox accounts Remember account != email address Look at email addresses not accounts. Is the old address listed as an SMTP address for the new account? Then it should receive email for that account. In the future I would not create a new account for a name change. Change the name/login in AD, add an additional email address, but why all this effort for a name change? Can you clarify a little bit on which email address exist for which accounts? -troy From: Paul Everett [mailto:[EMAIL PROTECTED] Sent: Tuesday, March 11, 2008 8:55 AM To: MS-Exchange Admin Issues Subject: recreating mailbox accounts I have a user who got married and changed her name. We created a new= AD User account with a new mailbox. After realizing that we needed to connect her old mailbox with the new User account we deleted both the new mailbox and her original mailbox in AD using Exchange Tasks. After they showed the red "x" on the mailboxes in ESM we reconnected her old mailbox with her new AD account and deleted (in ESM) the new mailbox account that was created when we created her new AD User. Then back in AD we created a new email account for her original User account (since the old mailbox for this User was reconnected to her new User account) so we could forward any mail from her old name account to her new name account. Now, any email getting sent from inside our Domain to either of the accounts don't get delivered. We get a 5.4.6 error when sending to the original email address and a 5.1.1 when sending to the new email address. She does seem to receive email to her new email address from my hotmail account. I hope this is clear. I'm a little dizzy just typing it. Is Exchange just working out the mailboxes because there are two mailboxes with the same name but different SID's? Is there a way to speed up this process? =20 Should I handle this situation differently? I know I shouldn't have created a mailbox for the new AD User if I was going to reconnect her old account. Thanks, Paul Everett IS Dept. Lee Mental Health Center 239-791-1551 "Lee Mental Health Center, Inc. providing services through Ruth Cooper Center for Behavioral Health Care and VISTA Behavioral Crisis Services. Visit our website at www.leementalhealth.org <blocked::http://www.leementalhealth.org/> to learn more." Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message, including attachments. ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
